Sophie Montgomery
Brunswick,MD
Summary
Dynamic and dedicated professional with a strong background in customer service at Dunkin' Donuts and Anchor Bar. Proven ability to enhance guest experiences through effective communication and problem-solving. Skilled in cash handling and maintaining a clean, organized environment, contributing to team success and operational efficiency. Flexible and adaptable to changing workflows.
Overview
1
1
year of professional experience
Work History
Team Member
Dunkin' Donuts
Jefferson, MD
11.2024 - 01.2025
- Executed routine tasks with attention to detail and efficiency
- Adapted quickly to changes in workflow and procedures
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to a positive work environment through effective communication
Host
Anchor Bar
Frederick, MD
06.2024 - 08.2024
- Greeted and welcomed guests, ensuring a positive first impression.
- Managed reservations and seating arrangements for optimal flow and efficiency.
- Provided information about menu items, enhancing guest experience and satisfaction.
- Assisted with waitlist management, improving table turnover rates during peak hours.
Education
GED -
Homeschool
Brunswick, MD12-2025
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Complaint resolution
- Order preparation
Timeline
Team Member
Dunkin' Donuts
11.2024 - 01.2025
Host
Anchor Bar
06.2024 - 08.2024
GED -
Homeschool