Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Sophie Newman

Provo,UT

Summary

Dynamic and adaptable professional with a proven track record at Brigham Young University and Chick Fil A, excelling in customer service and teamwork. Recognized for enhancing customer experiences and maintaining high standards of organization. Skilled in problem-solving and proficient in medical procedures, ensuring optimal patient care and satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

College

Brigham Young University
08.2025 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

FOH Team Member

Chick Fil A South Jordan
05.2024 - 08.2025
  • Went above and beyond in customer service skills by using second mile service and the heard model
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.
  • Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.
  • Reset tables between guests by restocking low items and wiping down surfaces.

Medical Assistant Intern

Intermountain Healthcare, Alta View Hospital Instacare
03.2025 - 05.2025
  • Prepared examination rooms for patient visits, ensuring cleanliness and availability of necessary supplies.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Improved patient outcomes by accurately recording vital signs and communicating findings to the medical team.
  • Safeguarded confidential patient information through strict adherence to HIPAA regulations in all communications and documentation processes.
  • Supported optimal patient care by performing diagnostic tests under supervision, such as EKGs, phlebotomy, and point-of-care testing.
  • Communicated with patients and families to answer questions and provide reassurance.
  • Sought feedback and guidance from supervisors to continuously improve performance.

Babysitter

Kaitlyn Curtis
02.2023 - 08.2024
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Provided first aid and care during emergencies, ensuring child safety at all times.

Education

High School Diploma -

Herriman High School
Herriman, UT

Bachelor's Degree - Nursing

Brigham Young University
Provo, UT
04-2031

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Calm under pressure
  • Organization and time management

Certification

  • Nationally Certified Medical Assistant
  • CPR certified
  • BLS certified
  • Food Handlers Permit

Languages

American Sign Language
Professional Working

Timeline

College

Brigham Young University
08.2025 - Current

Medical Assistant Intern

Intermountain Healthcare, Alta View Hospital Instacare
03.2025 - 05.2025

FOH Team Member

Chick Fil A South Jordan
05.2024 - 08.2025

Babysitter

Kaitlyn Curtis
02.2023 - 08.2024

High School Diploma -

Herriman High School

Bachelor's Degree - Nursing

Brigham Young University

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