Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Smith

Portsmouth,NH

Summary

As an experienced Account Director at a web and marketing agency in Portsmouth, I am driven by building strong client relationships. I am seeking a role that combines my professional expertise with my passion for client relationships and contributing to the well-being of animals.

Overview

5
5
years of professional experience

Work History

Account Director

MAYO Designs
10.2021 - Current
  • Lead and manage client relationships, ensuring successful marketing campaign delivery
  • Drive client satisfaction, retention, and account growth
  • Strategically develop and implement marketing plans
  • Collaborate with internal teams to meet client goals and timelines
  • Provide leadership and direction to ensure project success

Marketing Coordinator & Customer Service Associate

Bluebird Self Storage
06.2019 - 10.2021
  • Delivered customer service to new and current customers over the phone, in person, and in email correspondence
  • Managed social media platforms and social media schedule
  • Designed print and digital advertisements such as billboards, mailers, social media posts, and emails
  • Presented social media analytics and Google analytics to stakeholders biweekly

Education

Bachelor of Arts - Marketing & Communications

Saint Anselm College
Manchester, NH
05-2020

Skills

  • Campaign Management
  • Account Management
  • Social Media Management
  • Customer Service

Timeline

Account Director

MAYO Designs
10.2021 - Current

Marketing Coordinator & Customer Service Associate

Bluebird Self Storage
06.2019 - 10.2021

Bachelor of Arts - Marketing & Communications

Saint Anselm College

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Sophie Smith