Sophie Steffens
Mullica Hill,NJ
Summary
Motivated and dependable team player with experience in customer service, retail, and fast food. Eager to contribute a strong work ethic and positive attitude in a fast-paced environment.
Overview
5
5
years of professional experience
Work History
Delivery Driver / Insider
Dominos's Pizza
Glassboro, NJ
06.2025 - Current
- Delivered orders promptly while ensuring accuracy and customer satisfaction.
- Assisted in training new drivers on delivery procedures and company policies.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Operated pizza oven and other kitchen equipment safely
- Handled cash register operations by giving customer totals, and processing cash and credit card payments.
- Topped pizzas with right ingredients based on orders, using portion-directed amounts.
Crew member / Cashier
Sonic Drive in
Audubon, NJ
01.2025 - 05.2025
- Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
- Efficiently operated cash register, accurately handling transactions and providing correct change to customers
- Maintained cleanliness of dining area, ensuring tables were promptly cleared and sanitized for the next customer
- Collaborated with team members to ensure smooth workflow during busy periods, effectively managing time constraints
- Proactively addressed customer concerns or complaints, resolving issues promptly to ensure customer satisfaction
Delivery Driver / Crew Member
Jimmy John’s / Baskin-Robbins
Glassboro, NJ
08.2024 - 10.2024
- Delivered goods to customers in a timely and efficient manner
- Ensured the safe handling and transportation of food deliveries
- Adhered to all traffic laws and regulations while delivering
- Took initiative to assist with in-store operations, including register, food prep, stocking, cleaning, and customer service during non-delivery times
Crew member / Cashier
Wendy’s
Sewell, NJ
07.2023 - 09.2023
- Maintained cleanliness and sanitation standards throughout the restaurant, including dining area, restrooms, and kitchen.
- Worked closely with team members to maintain fast-paced service and a positive dining experience during high-volume periods
- Operated cash registers and handled transactions accurately.
Cashier / Sales floor
Michael’s
Sewell, NJ
02.2021 - 03.2023
- Maintained a clean and organized sales floor, ensuring products were properly displayed and shelves were stocked. Sanitization of bathrooms, stations, screens.
- Processed sales efficiently at POS while consistently meeting weekly reward program sign-up goals of 70%
- Picked online orders accurately for customers.
Education
High School Diploma -
Clearview Regional High School
Mullica Hill, NJ06-2022
Associate of Arts -
Rowan College At Gloucester County
Sewell, NJ07-2026
Skills
- Positive attitude
- Customer service
- Teamwork and collaboration
- Dependable and reliable
- Order taking
- Cash register operation
- Refunds and exchanges
- Merchandise restocking
- POS system operations
Timeline
Delivery Driver / Insider
Dominos's Pizza
06.2025 - Current
Crew member / Cashier
Sonic Drive in
01.2025 - 05.2025
Delivery Driver / Crew Member
Jimmy John’s / Baskin-Robbins
08.2024 - 10.2024
Crew member / Cashier
Wendy’s
07.2023 - 09.2023
Cashier / Sales floor
Michael’s
02.2021 - 03.2023
High School Diploma -
Clearview Regional High School
Associate of Arts -
Rowan College At Gloucester County