Summary
Overview
Work History
Education
Skills
Timeline
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Sophie Swenson

Tempe,AZ

Summary

Hello, I'm Sophie Swenson, a driven upcoming Senior at Arizona State University majoring in Communications with a minor in Business. While I may not have extensive experience yet, I bring strong skills in effective time management, verbal communication, and proficiency in Microsoft Excel. I am eager to apply these abilities to contribute effectively and learn quickly in a dynamic work environment.

Overview

5
5
years of professional experience

Work History

Volunteer

Feed My Starving Children
01.2023 - Current
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with this organization.
  • Used strong interpersonal communication skills to convey information to others.

Sales Associate

Brandy Melville USA
04.2023 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Receptionist

The Madison Scottsdale
05.2022 - 07.2023
  • Updated client records regularly, ensuring accurate contact information was readily available for future communications or followups.
  • Improved interdepartmental communication by acting as a liaison between different departments within the organization.
  • Reduced call wait times by efficiently managing phone lines and directing calls to appropriate departments.
  • Managed sensitive information with discretion, ensuring client confidentiality at all times.

Babysitter

Private Family
07.2020 - 08.2021
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.

Host

K O'Donnell's Sports Bar & Grill
11.2018 - 03.2020
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Education

Bachelor of Science - Communications, Minor in Business

Arizona State University
Tempe, AZ
05.2025

Skills

  • Effective Time Management
  • Microsoft Excel
  • Verbal Communication
  • Appointment Coordination
  • Reception Management
  • Customer Service
  • Teamwork and Collaboration
  • Multi-tasking strength
  • Relationship Building
  • Cash Handling Accuracy
  • POS System Operation

Timeline

Sales Associate

Brandy Melville USA
04.2023 - 04.2024

Volunteer

Feed My Starving Children
01.2023 - Current

Customer Service Receptionist

The Madison Scottsdale
05.2022 - 07.2023

Babysitter

Private Family
07.2020 - 08.2021

Host

K O'Donnell's Sports Bar & Grill
11.2018 - 03.2020

Bachelor of Science - Communications, Minor in Business

Arizona State University

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