SOPHIE TRUPO
Summary
Results-driven Area Sales Manager. Achieved high productivity and efficient task completion through strong communication, problem-solving, and adaptability.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of post-secondary education
8
8
years of professional experience
Work History
Area Sales Manager
TKo Hospitality
Lewes, Delaware
12.2025 - Current
- Developed and executed sales strategies for hospitality services and products, driving revenue growth.
- Developed strong relationships with key clients and stakeholders in the industry.
- Analyzed market trends to identify new business opportunities in hospitality.
- Conducted market research and outreach to identify and engage potential clients, expanding the customer base.
- Collaborated with marketing teams to create promotional materials and campaigns.
- Provided expert guidance on pricing strategies to enhance competitive positioning.
- Secured bookings for social groups, coordinating guest rooms and catering to meet client needs.
- Resolved customer complaints in a timely manner while ensuring high levels of customer satisfaction.
Sales & Events Coordinator / Sales Manager
TKo Hospitality
01.2024 - 12.2025
- Respond to RFPs / create proposals
- Responded to RFPs by crafting tailored proposals that addressed client needs.
- Booked and maintained wedding blocks.
- Managed group turnover, maintained group rooms, and coordinated sales collateral to support event planning
- Facilitated communication between sales and operations teams to ensure seamless event execution
- Reviewed revenue reports to analyze financial performance.
- Engaged with potential leads to gather information and forwarded details to the relevant sales manager.
- Utilized Microsoft Office to create documents and presentations.
Office Manager
First State Health & Wellness
01.2021 - 01.2024
- Directed meetings with staff and doctors on patient counts and revenue that was brought in for that month
- Directed meetings with staff and doctors to discuss monthly patient counts and revenue performance
- Coordinated appointment scheduling for patients to optimize clinic efficiency.
- Established professional relationships with patients and physicians to enhance communication and service delivery
Sales & Marketing Coordinator
TKo Hospitality
01.2019 - 01.2021
- Speak with potential leads and send their information to the appropriate sales manager
- Create & send booking links and make reservations for wedding and corporate clients
- Facilitated communication between Sales and Operations teams to ensure smooth workflow.
- Engaged with potential leads and forwarded their information to the appropriate sales manager for follow-up
- Coordinated creation and distribution of booking links while managing reservations for wedding and corporate clients
- Demonstrated organization and reliability while working independently and in team settings.
Education
Associate of Science - General Studies
Delaware Technical Community College
Georgetown, DE 09.2021 - 01.2023
High School Diploma -
Cape Henlopen High School
Lewes, Delaware 09.2011 - 06.2015
Skills
- Hospitality sales
- RFP management
- Proposal development
- Booking coordination
- Event planning
- Microsoft Office proficiency
- Problem solving
- Client management
- Team collaboration
- Effective communication
Timeline
Area Sales Manager
TKo Hospitality
12.2025 - Current
Sales & Events Coordinator / Sales Manager
TKo Hospitality
01.2024 - 12.2025
Associate of Science - General Studies
Delaware Technical Community College
09.2021 - 01.2023
Office Manager
First State Health & Wellness
01.2021 - 01.2024
Sales & Marketing Coordinator
TKo Hospitality
01.2019 - 01.2021
High School Diploma -
Cape Henlopen High School
09.2011 - 06.2015