Sophie Willis
Tullahoma,TN
Summary
Versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about Customer Service skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Team Member
Panera Bread
Cordova, TN
03.2022 - 11.2023
- As a team member at Panera, my tasks are as follows:
- Handling cash and credit.
- Carrying out transactions.
- Greeting and helping customer(s).
- Preparing/ rinsing food
- Handling knives and other sharp equipment
- Handling food (both at the register and preparation)
- Cleaning the workspace
- Washing dishes as necessary.
- Preparing/ Cooking various food dishes.
- Practicing food safety.
Customer Service Representative
Circle K
Cordova, TN
06.2021 - 02.2022
- As a customer service representative, accomplishments and duties are listed but not limited to:
- Passing a Tennessee ABC inspection
- Cleaning sales floor, personal work area, restrooms, etc
- Basic shift duties/side work (operating a cash register/POS system, taking out trash, stocking sales items, and more.)
- Overall customer satisfaction (helping customers find what they were looking for, handling transactions, etc.)
Cashier
Popeye's Restaurants
Cordova, TN
01.2021 - 06.2021
- Assisted with customer inquiries
- Handled cash and credit transactions
- Counted cash drawers
- Stocked merchandise
- Helped guests find what they are looking for
Cashier/Team Member
Firehouse Subs
Germantown, TN
06.2018 - 11.2019
- Worked the cash register
- Counted out cash drawers
- Stocked shelves and freezers
- Assisted customers with returns and exchanges
- Resolved customer complaints
- Greeted customers
- Answered customers' questions
- Cleaned lobby and restrooms
Education
High school diploma -
Germantown High School
05.2018
Skills
- Fast Food
- Food Prep
- Food Service
- Team Member
- Customer Service
- Busser
- Serving Experience
- Restaurant Experience
- Microsoft Word
- Host/Hostess
- Upselling
- Microsoft Powerpoint
- POS
- Cashiering
- Food Handling
- Cleaning Experience
- Search engines
- Google Docs
- Stocking
- Cash Handling
- Food Safety
- Kitchen Experience
- Complaint Resolution
- Cleaning
- Computer Skills
- Training and Mentoring
- Vegetable Washing
Certification
Food Handler, 07/01/20, Present
Personal Information
Relocation: Anywhere
Affiliations
- Gaming on computer
- Cooking food
References
References available upon request.
Timeline
Team Member
Panera Bread
03.2022 - 11.2023
Customer Service Representative
Circle K
06.2021 - 02.2022
Cashier
Popeye's Restaurants
01.2021 - 06.2021
Cashier/Team Member
Firehouse Subs
06.2018 - 11.2019
High school diploma -
Germantown High School
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