Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sophonie Mortume

Orlando,FL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Hospital Volunteer

Orlando Health
04.2024 - Current
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Reported patient requests, concerns, and other observations to staff.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Participated in training sessions to enhance skills, remaining knowledgeable about best practices for patient care.
  • Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
  • Provided administrative support by filing documents, coordinating charts and answering phones.

Crew Member

Panera Bread
05.2023 - Current
  • Worked front counter and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.

Hospital Volunteer

Advent Health
02.2022 - 06.2023
  • Supported hospital staff in daily tasks, resulting in improved efficiency and patient satisfaction.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Reported patient requests, concerns, and other observations to staff.
  • Transported patients and helped with discharge procedures.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Enhanced patient experience by providing compassionate care and assistance during hospital visits.

Education

High School Diploma -

Wekiva High School
Apopka, FL
05.2024

Skills

  • Positive Attitude
  • Multilingual
  • Helpful and Service-Oriented
  • Organization
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy

Languages

English
Native or Bilingual
Haitian Creole
Native or Bilingual

Timeline

Hospital Volunteer

Orlando Health
04.2024 - Current

Crew Member

Panera Bread
05.2023 - Current

Hospital Volunteer

Advent Health
02.2022 - 06.2023

High School Diploma -

Wekiva High School

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Sophonie Mortume