Soraida Peraza
Castaic,CA
Work Preference
Summary
Dynamic and results-oriented professional with a proven track record at LAUSD, enhancing campus culture and student support. Expert in fostering respectful relationships and implementing effective behavioral management strategies. Skilled in critical thinking and bilingual communication, significantly improving engagement and safety. Demonstrates exceptional problem-solving abilities and a commitment to excellence in all tasks. Experienced with maintaining a safe and orderly campus environment. Utilizes effective communication and conflict resolution skills to foster a positive atmosphere. Track record of supporting students and staff through strong organizational abilities and proactive problem-solving. Supervised and supported Pre-K children in daily activities, ensuring a safe and engaging learning and playing environment. Experienced and prepared educational support professional with a strong focus on fostering a collaborative team environment and achieving results. Skilled in student supervision, conflict resolution, and maintaining a safe and orderly campus. Reliable and adaptable, known for flexibility in meeting changing needs and providing consistent support to staff and students. Equipped with excellent communication and problem-solving abilities, contributing positively to the overall school community.
Overview
26
26
years of professional experience
1
1
year of post-secondary education
Work History
Campus Aide
LAUSD
Van Nuys, CA
10.2023 - Current
- Contributed to an inclusive campus culture by fostering respectful relationships among diverse groups of students, staff, and parents.
- Served as a reliable resource for students seeking guidance on academic or personal matters, directing them to appropriate support services when necessary.
- Assisted in maintaining a positive learning environment by addressing behavioral issues promptly and effectively.
- Supported faculty and staff with classroom management, aiding in the implementation of lesson plans and activities.
- Maintained accurate records of student attendance, tardiness, behavior issues, developing reports for administrative review periodically.
- Collaborated with administration on emergency preparedness plans to ensure campus readiness for unexpected situations.
Assistant Manager
Abm Industries Inc
Woodland Hills, CA
09.2000 - 11.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Led team in implementing operational improvements, enhancing workflow efficiency and service delivery.
- Supervised daily operations, ensuring adherence to quality standards and safety protocols.
- Mentored junior staff members, promoting professional growth and enhancing team capabilities.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Developed training programs for staff, fostering skill development and performance enhancement.
Education
Associate of Arts - Sociology
Los Angeles Valley College
Van Nuys, CA 09.2025 - Current
GED
West Valley Occupational
06.2022
Skills
- Patience and Empathy
- Safety awareness
- Transportation Assistance
- Student Supervision
- De-Escalation Techniques
- Policy Enforcement
- Disability Support
- Campus Navigation
- Bilingual in Language
- Persuasive Communication
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Punctuality
- Adaptable and Flexible
- Reliability
- Excellent Communication
- Critical Thinking
- Attentive and Observant
- Detail Oriented
- Data Entry
- Ground Patrol
- De-escalation techniques
- Customer service
- Computer skills
- Professionalism
- Task prioritization
- Crisis intervention
Languages
Spanish
Full Professional
Timeline
Associate of Arts - Sociology
Los Angeles Valley College
09.2025 - Current
Campus Aide
LAUSD
10.2023 - Current
Assistant Manager
Abm Industries Inc
09.2000 - 11.2018
GED
West Valley Occupational