Sorangel Herrera
Orlando,FL
Summary
- Microsoft Office and Docs from Google expert
- Spanish native speaker
- Good English
- Experience as a waitress
Overview
18
18
years of professional experience
Work History
Delivery Driver
DoorDash
Orlando, FL
06.2022 - Current
- Received daily delivery instructions and route assignments from dispatch.
- Ensured accurate completion of all paperwork associated with deliveries.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
Waitress Supervisor
Pizza & Beer
Santiago De Chile , Santiago
08.2019 - 06.2022
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Learned to properly handle cash transactions and process credit card payments.
Waitress Supervisor
Cevicheria El Arrecife
Lima, Perú, , Lima
01.2019 - 08.2019
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Monitored employee performance, identified areas of improvement, and provided feedback.
Waitress Trainer
Restaurant El Pandrino
Santiago De Chile , Santiago
06.2018 - 12.2018
- Prepared and conducted on-site training sessions for wait staff on customer service, food safety, and proper table setting.
- Developed instructional materials such as workbooks, handouts, job aids, videos, multimedia visual aids and online tutorials.
- Provided guidance to new waiters in learning the menu items and their ingredients.
Waitress Supervisor
Cevicheria El Barquero
Lima, Perú, , Lima
01.2017 - 06.2018
- Supervised waitstaff to ensure quality customer service and satisfaction.
- Provided training and guidance to new staff members on food safety, customer service, and restaurant policies.
- Monitored employee performance, identified areas of improvement, and provided feedback.
Administrative Assistant
Fundación de Edificaciones y Dotaciones Educativas
Caracas, Distrito Capital, DC
11.2006 - 12.2016
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
Senior University Technician in Accounting - Accounting
Colegio Universitario Francisco De Miranda
Distrito Capital, Venezuela 11-2014
Bachelor's Degree in Administration With A Mention in Data Processing - Computer Programming
Private Educational Unit Nuestros Simbolos
Miranda, Venezuela 12-2004
Skills
- Waitrees trainee
Timeline
Delivery Driver
DoorDash
06.2022 - Current
Waitress Supervisor
Pizza & Beer
08.2019 - 06.2022
Waitress Supervisor
Cevicheria El Arrecife
01.2019 - 08.2019
Waitress Trainer
Restaurant El Pandrino
06.2018 - 12.2018
Waitress Supervisor
Cevicheria El Barquero
01.2017 - 06.2018
Administrative Assistant
Fundación de Edificaciones y Dotaciones Educativas
11.2006 - 12.2016
Senior University Technician in Accounting - Accounting
Colegio Universitario Francisco De Miranda
Bachelor's Degree in Administration With A Mention in Data Processing - Computer Programming
Private Educational Unit Nuestros Simbolos