Soraya Herzog
Conroe,TX
Summary
Animal care professional with proven track record in delivering high-quality care and attention to various species. Known for effective collaboration with team members and adapting to changing needs within facility. Reliable and focused on ensuring well-being and health of all animals, displaying strong organizational and communication skills.
Overview
2027
2027
years of professional experience
Work History
Animal Care Technician II
Montgomery County Animal Shelter
Conroe, TX
2024 - Current
- Provided daily care for animals, ensuring proper feeding and cleanliness of enclosures.
- Assisted in administering medications and vaccinations under veterinary guidance.
- Monitored animal behavior and health, reporting any concerns to senior staff.
- Maintained accurate records of animal intake, medical history, and adoption processes.
- Trained new staff on animal handling protocols and shelter procedures.
- Collaborated with team members to improve overall animal welfare standards.
- Engaged with the public during adoption events, promoting responsible pet ownership practices.
- Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
- Administered medications to animals in treatment and documented changes in condition.
- Monitored animal behavior to detect any signs of distress, illness, or injury, taking appropriate action when necessary.
- Restrained animals safely during exams and procedures.
- Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
- Provided compassionate care to animals by giving attention, grooming, and socialization opportunities.
- Improved animal health by administering medications and vaccines.
- Played a pivotal role in the successful recovery of numerous animals through diligent monitoring, immediate intervention when needed, and coordinated efforts with veterinary staff.
- Contributed to successful adoptions through careful evaluation of potential adopters'' compatibility with available animals.
- Provided compassionate care and comfort to animals, increasing their overall well-being and recovery rates.
- Implemented preventive measures to control spread of disease within animal population.
- Documented animals' weight, size and condition in computer system for review by senior staff.
Front Store Supervisor
Kroger
Willis, TX
2022 - 2024
- Supervised daily operations, ensuring efficient workflow and customer satisfaction.
- Trained and mentored team members in store policies and procedures.
- Resolved customer inquiries and complaints, enhancing overall shopping experience.
- Maintained compliance with health and safety regulations throughout store operations.
- Assisted customers with product inquiries, offering expert advice, recommendations, or alternatives when needed.
- Enhanced customer satisfaction by efficiently managing front store operations and addressing concerns promptly.
- Resolved customer complaints professionally, taking appropriate action to address their concerns while adhering to company guidelines.
Education
High School Diploma -
Home Schooled
Willis, TX12.2021
Skills
- Pet handling
- Customer service and assistance
- Safety protocols and procedures
- Kind customer engagement
- Sanitation protocols
- Habitat maintenance
- Safety and health precautions
- Vaccine administration
- Safe chemical handling
- Patient records maintenance
- Animal nutrition
- Company procedure adherence
- Rehabilitation support
- Animal transport
- Effective customer communication
- Animal restraint
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
References
Amanda - Kennel Tech Supervisor
Phone number: 936-537-4552
Timeline
Animal Care Technician II
Montgomery County Animal Shelter
2024 - Current
Front Store Supervisor
Kroger
2022 - 2024
High School Diploma -
Home Schooled