Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Soraya Matthews

Soraya Matthews

Edgewater,FL

Summary

Proven professional with extensive experience in housekeeping and customer service, notably at Sea Vista Motel. Excelled in maintaining sanitary environments and developing client relationships through exceptional communication and problem-solving skills. Demonstrated expertise in cleaning techniques and laundry management, ensuring high-quality service that consistently exceeds expectations. Reliable Job Title enthusiastically pursuing opportunity to add immediate value to growing team. Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well.

Overview

6
6
years of professional experience

Work History

House Cleaner

Sea Vista Motel
08.2022 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Developed strong relationships with clients through consistent high-quality service and friendly interactions.
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Restocked cleaning storage cabinets, carts and baskets for easy use.

Sales Associate

Wildside
06.2018 - 01.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

New Smyrna Beach High School
New Smyrna Beach, FL

Skills

  • Cleaning and sanitization
  • Customer Service
  • Housekeeping
  • Bathroom sanitation
  • Cleaning bathrooms
  • Cleaning techniques
  • Vacuuming
  • Interior and exterior cleaning
  • Physically strong
  • Folding clean laundry
  • Exceptional communicator
  • Laundry Management
  • Ordering cleaning supplies

Timeline

House Cleaner

Sea Vista Motel
08.2022 - Current

Sales Associate

Wildside
06.2018 - 01.2022

New Smyrna Beach High School
Soraya Matthews