Soraya Rosales
Houston,TX
Summary
Dynamic and efficient, I excelled as a Curbside Shopper at H-E-B Plus, mastering the art of high-volume order management with a focus on safety and customer satisfaction. My initiative and goal-oriented mindset, coupled with exceptional hand-eye coordination, ensured top-notch service, achieving high satisfaction ratings without compromising on speed or accuracy.
Overview
1
1
year of professional experience
Work History
Curbside Shopper
H-E-B Plus
07.2023 - 05.2024
- Ensured safety and quality control by double-checking orders before delivering them to customers'' vehicles.
- Communicated clearly with customers via phone or online chat regarding order details, substitutions or additional requests.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously while remaining focused on providing excellent customer service in a high-pressure environment.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Managed high volumes of orders during peak times, prioritizing tasks to maintain efficiency and accuracy.
- Maintained a clean, organized workspace to efficiently process orders in a fast-paced retail environment.
Education
High School Diploma -
Cedar Creek High School
Bastrop, TX05.2024
Skills
- Speed and efficiency
- Safety awareness
- Initiative-taking
- Reading comprehension
- Goal-oriented mindset
- Hand-eye coordination
- Flexibility
- Heavy lifting
Languages
Spanish
Elementary
Timeline
Curbside Shopper
H-E-B Plus
07.2023 - 05.2024
High School Diploma -
Cedar Creek High School
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