Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sorel Selatsa

Jonesboro,GA

Summary

Dynamic retail professional with proven expertise in customer service and product knowledge at Best Price Supermarket. Recognized as a top performer, I excel in inventory management and visual merchandising, consistently enhancing customer satisfaction and driving sales. My proactive approach ensures customers receive tailored assistance and informed product choices.

Overview

4
4
years of professional experience

Work History

Retail Associate

Best Price Supermarket
Ngaoundéré, Cameroun
02.2022 - 08.2023
  • Contributed to a positive customer service experience by providing excellent customer service skills.
  • Prompt and timely verification of customers.
  • Good at customer orientation, like helping to direct them to where items are found.
  • Maintain detailed records, communicate effectively with service teams, and follow up with customers to ensure satisfaction.
  • Recognized as a 'Top performer' based on a combination of customer satisfaction scores, and productivity metrics.
  • Offer detailed information on products and services to assist customers in making informed decisions.

Store Associate

Santa Lucia Supermarket
Yaoundé, Cameroon
01.2020 - 02.2021
  • Stock shelves with merchandise.
  • Create a display and make sure the store stays neat.
  • Package, order, and prepare products for customers.
  • Provide knowledge and experience in the Bakery and Deli department.
  • Help the customer find a product around the store.

Education

High School Diploma -

Lycee Bilingue De Nkol-Eton
Yaounde
06-2014

Skills

  • Customer service
  • Product knowledge
  • Inventory management
  • Visual merchandising
  • Point of sale
  • Sales techniques

Languages

English
Limited
French
Native/ Bilingual

Timeline

Retail Associate

Best Price Supermarket
02.2022 - 08.2023

Store Associate

Santa Lucia Supermarket
01.2020 - 02.2021

High School Diploma -

Lycee Bilingue De Nkol-Eton
Sorel Selatsa