Soren Mackler
Silver Spring,MD
Summary
Dynamic and detail-oriented professional with a strong background in customer service and sanitation from Pacci's Trattoria. Proven ability to enhance guest experiences through efficient table management and a polite demeanor. Skilled in equipment maintenance and time management, ensuring timely project completion and high client satisfaction.
Overview
2
2
years of professional experience
Work History
Buss Boy
Pacci's Trattoria
08.2023 - 01.2024
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Followed proper sanitation guidelines when handling utensils, dishes, glassware, and linens to ensure guest safety and satisfaction.
- Supported servers with additional tasks such as refilling drinks, taking orders, or bringing out food when needed.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Improved customer experience by promptly clearing and cleaning tables after guest departure.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Maintained a clean and organized dining area for optimal guest comfort and satisfaction.
Landscape Worker
Self-employeed
04.2022 - 09.2022
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained clean worksites throughout projects by removing debris, trimming overgrown plants, and keeping tools organized.
- Enhanced curb appeal by maintaining and improving landscape features such as lawns, gardens, and walkways.
- Developed strong client relationships by addressing concerns or requests promptly and providing excellent customer service throughout projects.
- Preserved client satisfaction with timely completion of tasks according to specifications outlined in contracts or work orders.
- Diagnosed problems with equipment and performed regular maintenance for long-term functionality.
- Completed timesheets and project reports on time to maintain client files for future reference.
Education
High School Diploma -
Albert Eisntein High School
Kensington, MD05-2025
Skills
- Customer service
- Equipment maintenance
- Interpersonal relations
- Team collaboration
- Proper sanitation
- Positive attitude
- Polite demeanor
- Sanitation
- Cleaning and sanitizing
- Adherence to uniform standards
- Table setting
- Table bussing
Languages
Spanish
Native or Bilingual
Timeline
Buss Boy
Pacci's Trattoria
08.2023 - 01.2024
Landscape Worker
Self-employeed
04.2022 - 09.2022
High School Diploma -
Albert Eisntein High School
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