Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sorianette Cortes

Orlando,FL

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Bartending knowledge (Certified Bartender).


Understanding Rehabilitation Technician excited to transition into a new position. Comprehensive experience assisting nurses and therapists with rehabilitation treatment and patient care according to regulations and guidelines. Excellent time management, communication and recordkeeping abilities. (Certified Stretch & Flexibility Coach).

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host/ Server

Lafayette's Music Room
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Coordinated closely with event planners for successful execution of private functions held at the restaurant.
  • Streamlined check-in process for large groups or events by implementing a pre-registration system.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Leveraged POS system to manage sales transactions, process credit cards and print receipts.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.

Rehabilitation Technician

Family Intergrative Medicine
05.2022 - Current
  • Improved patient mobility by conducting personalized stretching and strengthening exercises.
  • Assisted therapists in creating individualized treatment plans for better patient outcomes.
  • Provided compassionate care to patients, ensuring their comfort during rehabilitation sessions.
  • Maintained a clean and organized therapy environment, promoting safety and efficiency.
  • Educated patients on proper use of assistive devices, reducing the risk of injury or further complications.
  • Built trusting relationships with patients and families, fostering a supportive atmosphere for recovery.

Education

High School Diploma -

Freedom High School
Orlando, FL
05.2012

Skills

  • Up-selling techniques
  • Exceptional communication
  • Guest Greeting and Seating
  • Foreign language skills
  • Customer service expertise
  • Complaint Handling
  • Restaurant Operations

Certification

  • Bartender, [ABC Bartending School]
  • Certified Stretch & Flexibility Coach, [Nasm National Academy of Sports]

Timeline

Rehabilitation Technician

Family Intergrative Medicine
05.2022 - Current

Host/ Server

Lafayette's Music Room

High School Diploma -

Freedom High School
  • Bartender, [ABC Bartending School]
  • Certified Stretch & Flexibility Coach, [Nasm National Academy of Sports]
Sorianette Cortes