Soriyah Spence
Houston,Tx
Summary
A motivated professional seeking intellectually challenging employment with ample opportunities for career growth.
Overview
11
11
years of professional experience
Work History
Product Manager
180 South Group
Hollywood, CA
10.2020 - 09.2022
- Analyzed metrics to measure product performance.
- Increased sales through strategic product placement and arrangement in high-traffic areas.
- Optimized sales performance by analyzing data trends and implementing necessary changes to product placement or promotional strategies.
Bartender Manager
Post Lounge
Houston, TX
10.2019 - 01.2020
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
- Coordinated private events at the venue by working closely with clients to understand their requirements and deliver outstanding experiences.
- Contributed to menu development by suggesting innovative cocktail recipes based on market trends and customer preferences.
Bartender
Sticky Promotion
09.2018 - 08.2019
- Open and Close Procedure, Cashier, Server Manager, Bottle service, Multiple locations
Server
Cadillac Ranch
Oxon Hill, MD
08.2013 - 02.2016
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with co-workers during peak hours for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared next shift.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Lead Barista
Mayorga Coffee Roasters
Oxon Hill, MD
03.2013 - 08.2013
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Maintained and operated espresso machines, blenders, coffee brewers, coffee pots, and other equipment.
- Operated cash register for cash and credit card transactions efficiently .
- Built relationships with customers to encourage repeat business.
Sales Associate
Garage
Houston, TX
06.2012 - 10.2012
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Beauty 4 u
Oxon Hill, MD
09.2011 - 02.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Associate Of Business Administration - Marketing Management And Research
San Jacinto College District
Pasadena, TXSkills
- Customer Relation Development
- Display Management
- Organize and Filing Documents
- Excellent Interpersonal Skills
- Coordinating
- Detail-Oriented
- Management
References
- Victor Elmo, (832)752-2196
- Evan Haddot, (281)901-9684
- Moses Edward, (917)995-1643
Timeline
Product Manager
180 South Group
10.2020 - 09.2022
Bartender Manager
Post Lounge
10.2019 - 01.2020
Bartender
Sticky Promotion
09.2018 - 08.2019
Server
Cadillac Ranch
08.2013 - 02.2016
Lead Barista
Mayorga Coffee Roasters
03.2013 - 08.2013
Sales Associate
Garage
06.2012 - 10.2012
Sales Associate
Beauty 4 u
09.2011 - 02.2013
Associate Of Business Administration - Marketing Management And Research
San Jacinto College District