Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

SORN NGIN

Las Vegas,NV

Summary

Dedicated and compassionate Certified Nursing Assistant with over 8 years of experience in providing high-quality patient care in hospital and hospice settings. Proven leader with a strong background in customer service, team supervision, and operational management in the aviation industry. Adept at communication, problem-solving, and maintaining patient dignity and comfort. Seeking to leverage my diverse skill set and experience to contribute to a dynamic healthcare team.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Lead

Omni Air International
Las Vegas
07.2022 - Current
  • Lead a team of flight attendants to ensure passenger safety and comfort during flights
  • Conduct pre-flight briefings to discuss safety procedures and post-flight debriefings to review operations
  • Address passenger inquiries and resolve issues promptly, ensuring a positive travel experience
  • Ensure compliance with aviation regulations and company policies
  • Mentor and train new flight attendants, fostering a culture of safety and excellence.

Certified Nursing Assistant

UMC Hospital
Las Vegas
01.2016 - Current
  • Assist patients with activities of daily living including bathing, dressing, feeding, and mobility
  • Provide basic nursing care under the supervision of a licensed nurse, including monitoring vital signs and reporting significant changes
  • Maintain patient hygiene and support patients in maintaining personal hygiene
  • Assist in the transport of patients and equipment within the hospital
  • Accurately document patient information and care provided in medical records.

Lead

Spirit Airlines
02.2018 - 07.2021
  • Supervised a team of customer service agents, ensuring adherence to company policies and procedures
  • Trained new employees, conducted performance evaluations, and provided ongoing coaching and support
  • Managed daily operations to ensure smooth workflow and efficient service delivery
  • Assisted in resolving customer complaints and issues, enhancing overall customer satisfaction
  • Ensured compliance with safety regulations and company standards.

Hospice Care

Canyon Hospice Care
Las Vegas
  • Provided compassionate care to terminally ill patients, focusing on comfort and dignity
  • Assisted patients with personal care tasks such as bathing, dressing, and grooming
  • Coordinated with healthcare professionals to manage patient care plans and ensure comprehensive care
  • Offered emotional support to patients and their families, helping them navigate the challenges of end-of-life care
  • Maintained accurate records of patient care and progress.

Education

Nursing

College of Southern Nevada (CSN)
Las Vegas, NV
01.2019

Skills

  • Organizational Skills
  • Analytical Thinking
  • Decision-Making
  • Problem-Solving
  • Emergency Response
  • Team building
  • Excellent Communication
  • Training & Development
  • First Aid/CPR
  • Calm Under Pressure

Certification

  • CPR and First Aid

Languages

Khmer
Native/ Bilingual

References

References available upon request.

Timeline

Lead

Omni Air International
07.2022 - Current

Lead

Spirit Airlines
02.2018 - 07.2021

Certified Nursing Assistant

UMC Hospital
01.2016 - Current

Hospice Care

Canyon Hospice Care

Nursing

College of Southern Nevada (CSN)

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SORN NGIN