Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sougata Saha

Pompano Beach,FL

Summary

Solutions Architect with extensive experience in Interchange systems at Fiserv, Inc. Proven ability to translate complex business requirements into scalable technical solutions. Strong background in Software Development, project management, and stakeholder engagement, with expertise in Mainframe software development and Agile/waterfall methodologies. Specialized knowledge in MasterCard/Visa association releases for credit, debit, and prepaid card products.

Overview

19
19
years of professional experience

Work History

Product Owner - Interchange

Fiserv, Inc
Coral Springs, FL
04.2021 - Current

Gathered and analyzed business and functional requirements, establishing frameworks for software development life cycle phases.

Translated business requirements into technical specifications, creating Requirement Traceability Matrices.

Provided cost-effective solutions to meet business needs efficiently and sustainably.

Collaborated with diverse teams on functional designs, user stories, data models, and system dependencies.

Led a team of over 20 members in an onsite/offshore model, overseeing hiring, forecasting, budgeting, and project tracking.

Architected migration of MasterCard and Visa's dispute resolution framework to REST API, designing modules for dispute management.

Administered all Agile/Scrum processes, including sprint planning and retrospectives, while coaching team members and clients.

Tracked project status using Clarity and Jira, ensuring adherence to timelines and budgets.

Developer/Application Lead/Project Manager/Solutions Architect/Business Analyst

Cognizant
Coral Springs, FL
09.2006 - 04.2021

Developed program logic for new applications and modified existing application logic.

Led a team of 18 in Offshore/Onsite delivery model, ensuring comprehensive software delivery.

Performed performance tuning and testing of mainframe code, troubleshooting issues for successful deployment.

Executed coding, testing, debugging, and maintenance of software applications with thorough documentation.

Recommended development of new code while identifying opportunities to reuse existing code.

Created customized solutions to support critical business functions and meet project objectives.

Communicated effectively with stakeholders to design cohesive project strategies throughout SDLC phases.

Managed daily production support while conducting long-term improvements for evolving requirements.

Education

MBA - Data Analytics, Challenges in Global Business

University of Illinois At Chicago
Urbana, IL
10-2025

Bachelor Degree - Mechanical Engineering

Jalpaiguri Government Engineering College
06-2006

Skills

  • COBOL and JCL
  • DB2 and SQL
  • VSAM and File AID
  • REXX and Easytrieve
  • IBM utilities and TSO
  • Microsoft Office Suite
  • Access and PowerPoint
  • Visio and Project
  • Adobe ALC
  • DevOps and APIs
  • Agile methodologies
  • SDLC management
  • Program management
  • Project coordination
  • High-level technical management
  • Jira and Confluence
  • Business analysis
  • Technical analysis
  • Root cause analysis
  • Cards and payments management
  • Dispute resolution strategies
  • Settlement systems oversight
  • Customer relationship management

Timeline

Product Owner - Interchange

Fiserv, Inc
04.2021 - Current

Developer/Application Lead/Project Manager/Solutions Architect/Business Analyst

Cognizant
09.2006 - 04.2021

MBA - Data Analytics, Challenges in Global Business

University of Illinois At Chicago

Bachelor Degree - Mechanical Engineering

Jalpaiguri Government Engineering College
Sougata Saha