Summary
Overview
Work History
Education
Skills
Timeline
Generic

Souhail Zohdy

Jamaica

Summary

Dynamic professional with extensive experience as an Uber driver at Uber and Lyft, excelling in route navigation and vehicle maintenance. Proven ability to foster positive customer relationships through effective communication and exceptional service, consistently achieving high passenger ratings for safety and cleanliness. Committed to compliance with traffic regulations and delivering a superior experience.

Reliable Rideshare Driver recognized for maintaining high productivity and efficiently completing tasks. Skilled in safe driving techniques, customer service, and route optimization to ensure passenger satisfaction and timely arrivals. Excel in communication, adaptability, and problem-solving to navigate unexpected situations effectively while fostering positive rider experiences.

Reliable professional in transportation, known for maintaining high productivity and efficiently completing tasks. Skilled in safe driving practices, customer service, and route planning. Excel at time management, problem-solving, and communication, ensuring smooth operation and passenger satisfaction.

Dedicated Driver focused on satisfying passengers with fast, professional service. Runs smooth, efficient routes without issue to meet schedules and exceed expectations. Understands DOT rules and basic vehicle maintenance.

Highly skilled in navigating diverse routes with an emphasis on safety and time efficiency. Experience includes operating a wide range of vehicles, from luxury sedans to large shuttles, ensuring passenger comfort and adherence to schedules. Possess strong communication skills for effective interaction with passengers, coupled with the ability to quickly adapt to changing conditions and resolve issues proactively. Contributed to increased customer satisfaction through exceptional service and reliability in previous roles.

Overview

5
5
years of professional experience

Work History

Uber Driver

Uber And Lyft
Queens
02.2021 - Current
  • Established positive relationships with customers through courteous interactions.
  • Displayed excellent time management skills by arriving at pickup locations early or on time.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Maintained high ratings from passengers for cleanliness, safety, and customer service.
  • Navigated routes using GPS systems for efficient delivery of passengers.
  • Drove passengers from pick-up points to deliver to destination.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Complied with traffic regulations to safely operate vehicles.
  • Delivered or picked up mail and packages for customers or employees.
  • Checked condition of vehicle's tires, brakes or safety equipment to verify working order.

Restaurant Waiter

Abu quir seafood restaurant
Astoria
05.2020 - 02.2021
  • Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
  • Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
  • Provided exceptional service to high volume of daily customers.
  • Set up tables in between patrons to reduce wait times.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Took accurate food and drink orders, using a POS ordering software system.
  • Verified that prepared food met all standards for quality and quantity before serving it to customers.
  • Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
  • Informed customers about specials, upselling additional food and drink items.
  • Trained new employees to perform duties.
  • Answered phone calls providing information about restaurant services, hours of operation, menu items .
  • Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
  • Prepared checks, itemizing total meal costs and taxes.

Education

High School Diploma -

Saint Fatima School
Astoria, New York
07-2019

Skills

  • Vehicle maintenance
  • Route navigation
  • Time management
  • GPS usage
  • Vehicle sanitation
  • Traffic regulations
  • Driver training
  • Effective communication
  • Defensive driving
  • Vehicle inspection
  • Communication
  • Map reading
  • Safe driving
  • Negotiation skills
  • Minor vehicle repairs
  • Customer service
  • Safety compliance

Timeline

Uber Driver

Uber And Lyft
02.2021 - Current

Restaurant Waiter

Abu quir seafood restaurant
05.2020 - 02.2021

High School Diploma -

Saint Fatima School
Souhail Zohdy