14 years of professional experience in IT software maintenance and development specializing in Airlines business domain and TPF platforms.
Have good work experience in the Travel domain which includes e-commerce, Travel and Hospitality, Airlines reservation system, Regression testing, Hotel and Cars reservation system all these services are hosted in one system called GDS which is supported by TPF Mainframes system.
Have experience in analyzing business requirements, test Planning, derive detailed test conditions and develop test scripts and execute them.
Have experience in tpf mainframe programming such as Assembler, TPFC, SPM and tools such as VM, GI etc.
Have experience in analyzing and providing solutions to both functional and technical problems occurring in TPF applications.
Have expertise in providing monitoring and technical support for internal and external enterprise customers for Travelport datacenter hosted TPF infrastructure services.
Experience of working on all phases of SDLC using waterfall and Agile methodology like Dump Analyzer, Solution Proposal, User Integration, and acceptance testing, documentation, and warranty support for TPF mainframes.
Always flexible and versatile to changes, ability to learn quickly and can easily adapt to new environments and project requirements with good customer focus.
Proven team player, always demonstrating one team spirit and contributing my best to the project with fair communication and excellent interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Analyst/Assistant Consultant
Tata consultancy services
04.2017 - Current
Improved system efficiency by analyzing and optimizing software processes.
Spearheaded data migration projects, ensuring seamless transfer of information between systems.
Reduced downtime during system upgrades by developing thorough rollout plans that minimized potential disruptions to daily operations.
Investigated system issues and implemented resolutions to reduce downtime.
Aligned closely with business owners and employees to gather information and gain operational insight.
Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to support a culture of continuous learning.
Provided technical support for end-users, resolving issues promptly and effectively.
Resolved malfunctions with systems and programs through troubleshooting.
Resolved or escalated problem tickets to resolve user issues.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Computer system Analyst/ Project Lead
IGT Solutions Inc
03.2016 - 03.2017
Collaborated with cross-functional teams to develop system solutions tailored to business needs.
Conducted comprehensive system analyses to identify areas for improvement and optimization.
Implemented rigorous testing procedures to ensure optimal performance and minimize errors in software applications.
Researched and adopted new technologies to add value to existing offerings.
Provided client support on system operation and troubleshooting.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Gathered requirements and performed gap analysis through design workshops with users.
Analyzed existing systems and databases and recommended enhancements to solve business needs
Senior Software Engineer
Interglobe Technologies Pvt Ltd
12.2009 - 03.2016
Enhanced software functionality by identifying and resolving complex technical issues.
Optimized code performance for improved user experience and system efficiency.
Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
Authored code fixes and enhancements for inclusion in future code releases and patches.
Coordinated deployments of new software, feature updates and fixes.
Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Education
Bachelor of Engineering - Electronics and Communication Engineering
K.S. Rangasamy College of Technology, Anna University Chennai
Tamil Nadu, India
05.2008
Skills
Root Cause Analysis
Documentation and Reporting
Audit Support
Information Gathering
System Analysis
Issue Identification
Multiple Priorities Management
SQL and Databases
Incident Reporting
Disaster Recovery Planning
Domain Expertise
Airline
GDS (Worldspan,Apollo, Galileo & Delta) TPF system
Regression QA TPF
Travelport infrastructure service TPF system.
Overview of Availability, PNR, Pricing, & Ticketing
Host Vendor & Links troubleshooting.
Smartpoint TP+
Departure control system
IBM MQ troubleshooting
Microsoft Azure & AWS Cloud
Disaster recovery & Test system restore process
Area Of Expertise
Operation System
TPF 4.1
IBM S/390, Z/OS, Windows, Microsoft, Linux, Unix
Languages
TPF ASSEMBLER
SPM
TPFDF
SABERTALK
JCL
MVS
COBOL
SQL & DB2
REXX
Tools
TPFGI, TPF-IDE, IBM/TPF TOOLKIT
ESP, VM, YODA, zDump Analyzer
zTPFGI, Putty, zTPF DevOps Toolchains
GLM, Combined system Monitor, CFL
Splunk Resource Monitoring
Jazz/Tivoli Monitor
Kabana & AppDynamics
uAPI (Universal API)
Grafana - Real time shopping monitor for fares
AWS (Amazon Instances)
Azure monitoring.
GVM
DL2
Methodologies
Software Development - Agile/waterfall
Certification
Splunk fundamental/Monitoring
AWS Cloud
Azure Fundamentals
Languages
English
Professional Working
Tamil
Full Professional
Timeline
Analyst/Assistant Consultant
Tata consultancy services
04.2017 - Current
Computer system Analyst/ Project Lead
IGT Solutions Inc
03.2016 - 03.2017
Senior Software Engineer
Interglobe Technologies Pvt Ltd
12.2009 - 03.2016
Bachelor of Engineering - Electronics and Communication Engineering
K.S. Rangasamy College of Technology, Anna University Chennai
Assistant Delivery Manager at Tata Consultancy Services, Global Shared ServicesAssistant Delivery Manager at Tata Consultancy Services, Global Shared Services