Summary
Overview
Work History
Education
Skills
Domain Expertise
Area Of Expertise
Certification
Languages
Timeline
Generic

Soundarrajan Manickam

Atlanta,GA

Summary

  • 14 years of professional experience in IT software maintenance and development specializing in Airlines business domain and TPF platforms.
  • Have good work experience in the Travel domain which includes e-commerce, Travel and Hospitality, Airlines reservation system, Regression testing, Hotel and Cars reservation system all these services are hosted in one system called GDS which is supported by TPF Mainframes system.
  • Have experience in analyzing business requirements, test Planning, derive detailed test conditions and develop test scripts and execute them.
  • Have experience in tpf mainframe programming such as Assembler, TPFC, SPM and tools such as VM, GI etc.
  • Have experience in analyzing and providing solutions to both functional and technical problems occurring in TPF applications.
  • Have expertise in providing monitoring and technical support for internal and external enterprise customers for Travelport datacenter hosted TPF infrastructure services.
  • Experience of working on all phases of SDLC using waterfall and Agile methodology like Dump Analyzer, Solution Proposal, User Integration, and acceptance testing, documentation, and warranty support for TPF mainframes.
  • Always flexible and versatile to changes, ability to learn quickly and can easily adapt to new environments and project requirements with good customer focus.
  • Proven team player, always demonstrating one team spirit and contributing my best to the project with fair communication and excellent interpersonal skills.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Analyst/Assistant Consultant

Tata consultancy services
04.2017 - Current
  • Improved system efficiency by analyzing and optimizing software processes.
  • Spearheaded data migration projects, ensuring seamless transfer of information between systems.
  • Reduced downtime during system upgrades by developing thorough rollout plans that minimized potential disruptions to daily operations.
  • Investigated system issues and implemented resolutions to reduce downtime.
  • Aligned closely with business owners and employees to gather information and gain operational insight.
  • Maintained up-to-date knowledge of industry trends, sharing insights with colleagues to support a culture of continuous learning.
  • Provided technical support for end-users, resolving issues promptly and effectively.
  • Resolved malfunctions with systems and programs through troubleshooting.
  • Resolved or escalated problem tickets to resolve user issues.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.

Computer system Analyst/ Project Lead

IGT Solutions Inc
03.2016 - 03.2017
  • Collaborated with cross-functional teams to develop system solutions tailored to business needs.
  • Conducted comprehensive system analyses to identify areas for improvement and optimization.
  • Implemented rigorous testing procedures to ensure optimal performance and minimize errors in software applications.
  • Researched and adopted new technologies to add value to existing offerings.
  • Provided client support on system operation and troubleshooting.
  • Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
  • Gathered requirements and performed gap analysis through design workshops with users.
  • Analyzed existing systems and databases and recommended enhancements to solve business needs

Senior Software Engineer

Interglobe Technologies Pvt Ltd
12.2009 - 03.2016
  • Enhanced software functionality by identifying and resolving complex technical issues.
  • Optimized code performance for improved user experience and system efficiency.
  • Conducted thorough testing to identify and resolve bugs, ensuring optimal software performance.
  • Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Coordinated deployments of new software, feature updates and fixes.
  • Documented software development methodologies in technical manuals to be used by IT personnel in future projects.

Education

Bachelor of Engineering - Electronics and Communication Engineering

K.S. Rangasamy College of Technology, Anna University Chennai
Tamil Nadu, India
05.2008

Skills

  • Root Cause Analysis
  • Documentation and Reporting
  • Audit Support
  • Information Gathering
  • System Analysis
  • Issue Identification
  • Multiple Priorities Management
  • SQL and Databases
  • Incident Reporting
  • Disaster Recovery Planning

Domain Expertise

  • Airline
  • GDS (Worldspan,Apollo, Galileo & Delta) TPF system
  • Regression QA TPF
  • Travelport infrastructure service TPF system.
  • Overview of Availability, PNR, Pricing, & Ticketing
  • Host Vendor & Links troubleshooting.
  • Smartpoint TP+
  • Departure control system
  • IBM MQ troubleshooting
  • Microsoft Azure & AWS Cloud
  • Disaster recovery & Test system restore process

Area Of Expertise

Operation System

  • TPF 4.1
  • IBM S/390, Z/OS, Windows, Microsoft, Linux, Unix


Languages

  • TPF ASSEMBLER
  • SPM
  • TPFDF
  • SABERTALK
  • JCL
  • MVS
  • COBOL
  • SQL & DB2
  • REXX


Tools

  • TPFGI, TPF-IDE, IBM/TPF TOOLKIT
  • ESP, VM, YODA, zDump Analyzer
  • zTPFGI, Putty, zTPF DevOps Toolchains
  • GLM, Combined system Monitor, CFL
  • Splunk Resource Monitoring
  • Jazz/Tivoli Monitor
  • Kabana & AppDynamics
  • uAPI (Universal API)
  • Grafana - Real time shopping monitor for fares
  • AWS (Amazon Instances)
  • Azure monitoring.
  • GVM
  • DL2


Methodologies

  • Software Development - Agile/waterfall

Certification


  • Splunk fundamental/Monitoring
  • AWS Cloud
  • Azure Fundamentals


Languages

English
Professional Working
Tamil
Full Professional

Timeline

Analyst/Assistant Consultant

Tata consultancy services
04.2017 - Current

Computer system Analyst/ Project Lead

IGT Solutions Inc
03.2016 - 03.2017

Senior Software Engineer

Interglobe Technologies Pvt Ltd
12.2009 - 03.2016

Bachelor of Engineering - Electronics and Communication Engineering

K.S. Rangasamy College of Technology, Anna University Chennai
Soundarrajan Manickam