Souphat Chounlapane
McKinney
Summary
Test System Development: Co-lead the design and development of bench-level characterization systems in partnership with Test Engineering, including troubleshooting and resolving engineering or production issues related to devices, test hardware, and test software. Experimental Analysis: Design and execute Design of Experiments (DOE), analyze complex results, and perform in-depth yield and failure analysis for both initial engineering builds and high-volume production to generate comprehensive technical reports. Reliability & Qualification: Design, execute, and manage all reliability testing initiatives, coordinating between in-house laboratories and external qualification partners to ensure product integrity. Product Lifecycle Management: Own the end-to-end product development timeline and milestones, managing documentation, cost targets, and the successful release to production for all hardware and software components. Process-oriented Operations Manager with proven success leading production teams to meet aggressive manufacturing goals. Have management, scheduling, training, problem resolution and hands-on troubleshooting in a manufacturing environment. Experience mechanical and electrical processing equipment in daily operations that help improve processes. Expertise includes: Automation, Safety, Quality, Process improvement, Lean Production, ISO9000
Overview
30
30
years of professional experience
1
1
Certification
Work History
Senior Repair Engineer
Tempest Telecom Solutions
Coppell, Texas
11.2021 - Current
- Set up and implement test systems to facilitate the testing and repair of telecom voice and data transmission products. Create and maintain detailed documentation of such test systems. Create and revise test procedures for telecom voice and data transmission products. Work with the Repair Department to provide training on test strategies for a variety of voice and data products. Assist in prioritizing repair projects. Evaluate and acquire equipment and tools needed to implement test systems.
- Collaborate with cross-functional teams to design and implement unified dashboards, custom reports, and compliance reviews.
- Support third-party assessments, benchmarking, and remediation efforts to ensure continuous improvement and alignment with strategic goals.
- Perform routine maintenance and calibration of electronic equipment to ensure optimal performance.
- Maintain detailed records of repairs performed and parts used and complete all necessary paperwork.
Development Engineer
REN RNS
Flower Mound, Texas
03.2018 - 11.2021
- Design and implement test systems to facilitate the testing and repair of telecom voice and data transmission products. Create and maintain detailed documentation of such test systems. Create and revise test procedures for telecom voice and data transmission products. Work with the Repair Department to provide training on test strategies for a variety of voice and data products. Assist in prioritizing repair projects. Evaluate and acquire equipment and tools needed to implement test systems.
- Advanced knowledge of debugging to the chip level, preferably from the following OEM’s: Nortel, Nokia / Siemens / Alcatel / Lucent Tellabs, Ericsson.
- Knowledge of EDFA’s, Optical Splitters, Optical Amplifiers.
- Knowledge of JTAG and BDM (Background Debug Mode interface for embedded systems) and how it applies to logic circuits for programming and debugging an asset.
- Working knowledge of analog and digital electronics, microprocessors, controllers, CPLDs, FPGAs and its implementation.
Development Engineer
Clover Telecom
Irving, Texas
09.2014 - 03.2018
- Create a product design that fulfills a company or client's strategic goals while integrating the needs of marketing, sales and manufacturing departments. Oversee research and design teams, lead testing procedures and draft specifications for manufacturing. Direct the creation of models or samples and fine-tune designs until they are ready for production. Also, create a design using computer-aided design software and fabricate models that can be tested.
- Verify and record proper date codes, serial numbers, and system documentation during installations and maintenance.
- Safely handle, palletize, and prepare defective batteries for recycling in compliance with environmental and safety standards.
- Maintain organized records of service activities, test results, and equipment performance.
- Assist with logistics such as loading/unloading and transporting industrial batteries as required.
- Follow strict safety protocols while working with high-energy DC systems.
- Collaborate with field supervisors, project managers, and other technicians to deliver efficient service.
Repair Production Supervisor
Flextronics Inc
Fort Worth, Texas
08.2013 - 09.2014
- Responsible for directing the manufacturing operations performed in a shift or group of production lines, ensuring they reach volume, quality and cost goals. Responsible for producing several processes/lines in a highly technical environment. Lead a team comprising individual professionals (e.g. engineers/officers) to meet quality, cost, delivery and responsive requirements. Reviews hourly line operating performance and advise on changes in operating conditions that will improve efficiency/quality.
- Troubleshoots/analyses operational problems and advises on their resolution. Holds regular discussions with operators to coach performance and improve operational understanding/capability.
- Receives and evaluates ideas for plant improvements and works with qualified engineers to develop project proposals.
- Perform tests on completed units built by the Production department as follows:
- Follow production test procedures, recording data as required, on completed units.
- Ensure any malfunctioning unit operation is documented and reported properly.
- Conduct troubleshooting of faults using block diagrams and schematics to the system, board and component level.
- Perform tests on equipment subassemblies:
- Download software programs from the network into components and assemblies using Windows based programs.
- Properly stamp and log all assemblies submitted to Test.
- Assist Engineering in the design and construction of test fixtures and the associated procedures.
Repair Supervisor
CTDI Global
Flower Mound, Texas
09.2007 - 08.2013
- In charge of the repair of Tellabs telecommunications’ products. Train all levels of technicians to test and repair in ESD safe warehouses. Oversaw improvement to work instructions and process in the repair room. Meet all TLs on a daily basis. Oversee repairing laptops for customers and maintaining TL. High volume production line that has over 95% first pass yield.
- Help improve quality and rework.
- Install, test, and maintain industrial DC power systems, including stationary battery banks, rectifiers, and chargers.
- Wrote training documents ISO certified.
- Train ESD and MSD to employees on hazardous materials.
- In charge of keeping your department P&L.
- Part of the 5S team to continue improvement.
- Time study in repair process.
Operations Supervisor
ATC Logistics & Electronics
Fort Worth, Texas
06.2005 - 09.2007
- Oversee Repair’s Department that had over 50 to 60 employees. Maintain corporate wide quality improvement initiatives. Help improve quality from 89% first pass yield to 96%. Improve processes that help employee's UPH.
- Reduced rejections 10% while maintaining productivity by adjusting schedules daily and cross-training staff on all operations.
- Improved new employee integration by organizing and implementing operations’ segments of the new hire orientation program that focused on policies, SOPs, processes and values.
- Maintained employee productivity and commitment to quality by encouraging and facilitating involvement in process improvements and implementing applicable suggestions.
Production Manager
Touchstone Wireless
Fort Worth, Texas
02.2004 - 06.2005
- Work in a fast paced environment that must meet daily goals. Maintain production and high volume output on a daily basis.
- Increased production capacity 50% by doing time study by evaluating and streamlining overall processes.
- Reduced ISO9000 external audit interval from semi-annual to annual by managing the quality system and 20 auditors through leadership and collaboration.
- Created a safe and healthful work environment by conducting monthly meetings that focused on safety and housekeeping, ultimately resulting in "0" lost time accidents 1 year.
- Improved quality 10% by leading a company-wide Quality Improvement Process.
Production Supervisor
Newbreed Logistic
Fort Worth, Texas
01.2001 - 02.2004
- Control the production’s floor and maintain good output with 99% first pass. Help train and improve work instruction.
- Got an ISO9000 audit pass.
- Started Employee of the Month program to motivate employees.
Engineering Tech III
Tandy Corporation
Fort Worth, Texas
09.1996 - 01.2001
- Component level repair and troubleshooting all manufacturer brands of wireless phone. Diagnose and repair electronic devices and equipment in a timely and efficient manner.
- Troubleshooting component level and rework all boards on the PCB logic.
- Reduced accidents by 20% by implementing training programs that utilized safety videos, written exams, and certification tests.
Education
Electronic Technology
Devry University
Irving, TexasElectrical Engineering
Tarrant County College
Hurst, TexasHigh School - undefined
Haltom Senior High School
Haltom City, TexasSkills
- More than 20 years of production experience of increasing complexity
- Immense knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods
- Familiarity with DC/DC power topologies, high-current designs, and power electronics concepts
- Experience with test equipment such as oscilloscopes, multimeters, power analyzers, and data acquisition systems
- Ability to troubleshoot hardware issues and interpret schematics and technical documentation
- Set up, execute, and document the tests required for certification, validation, or RCA of low and medium-voltage inverters
- Design, build, and maintain test setups, including AC/DC power sources, load banks, data acquisition equipment, and environmental chambers
- Select, calibrate, and verify the accuracy of the instrumentation used for testing
- Operate and program automated test equipment and data loggers
- Collect, analyze, and interpret test results
- Maintain meticulous records of all test activities, configurations, results, and observations
- Serve as primary technical contact with third-party testing labs and certification agencies during the submittal and auditing process, as assigned
- Perform safety compliance, grid-support functionality, performance, and other testing as required
- Set up and conduct factory witness tests in accordance with client specifications and quality standards
- Maintain lab equipment, including safety equipment, and instrumentation such that it is functional and in calibration
- Ensure a safe and organized lab environment, recommending upgrades and training as needed
- Ensure proper safety equipment is available and in good working conditions
- Maintain current safety qualifications appropriate to the assigned tasks
- Troubleshoot issues and recommend design changes based on test failures in collaboration with design engineers
- Recommend product upgrades and changes to promote safety and functionality
- Adhere to both Company and client safety requirements as required
- Ensure all testing is conducted in strict compliance with quality and safety protocols
Certification
IPC-A-610 Certified
PROFESSIONAL DEVELOPMENT
- Leadership Foundations
- ISO 9000 Auditing
- Quality Assurance
- Management
Timeline
Senior Repair Engineer
Tempest Telecom Solutions
11.2021 - Current
Development Engineer
REN RNS
03.2018 - 11.2021
Development Engineer
Clover Telecom
09.2014 - 03.2018
Repair Production Supervisor
Flextronics Inc
08.2013 - 09.2014
Repair Supervisor
CTDI Global
09.2007 - 08.2013
Operations Supervisor
ATC Logistics & Electronics
06.2005 - 09.2007
Production Manager
Touchstone Wireless
02.2004 - 06.2005
Production Supervisor
Newbreed Logistic
01.2001 - 02.2004
Engineering Tech III
Tandy Corporation
09.1996 - 01.2001
Electronic Technology
Devry University
Electrical Engineering
Tarrant County College
High School - undefined
Haltom Senior High School