Southern Installs LLC . Charles Terry
Doerun,GA
Summary
Dedicated professional specializing in the installation of various window and door brands. Known for strong attention to detail and commitment to safety, successfully reducing errors and enhancing operational efficiency.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Window & Door Installer
ACC
Tallahassee, FL
04.2022 - 01.2026
- Installed residential and commercial windows and doors, ensuring proper fit and function.
- Conducted measurements and assessments to ensure compliance with specifications.
- Collaborated with team members to optimize installation processes and improve efficiency.
- Trained new employees on installation techniques and safety protocols.
- Utilized power tools and equipment effectively for precise installations.
- Inspected completed installations for quality assurance and durability standards.
- Resolved customer concerns promptly, enhancing overall satisfaction with services provided.
- Enhanced overall job site appearance through diligent cleanup efforts after every completed installation project.
- Developed best practices for window and door installation, contributing to process improvements.
- Improved customer satisfaction by providing efficient and accurate window and door installations.
- Maximized energy efficiency in homes by properly sealing windows and doors during installation, reducing drafts and lowering utility bills for clients.
- Reduced callbacks by meticulously measuring, cutting, and installing windows and doors to ensure a perfect fit.
- Enhanced client trust through consistent communication with homeowners regarding the progress of their installations.
Window & Door Installer
Windows USA
Hot Springs, AR
01.2019 - 01.2022
- Reduced installation errors by regularly attending training sessions, staying current on industry best practices, and sharing knowledge with team members.
- Boosted team morale through fostering an environment of open communication, cooperation, and mutual respect among coworkers.
- Upheld high-quality standards in craftsmanship by consistently following manufacturer guidelines for window and door installations.
- Exceeded customer expectations with meticulous attention to detail in customizing windows or doors according to unique specifications.
- Optimized inventory management by tracking materials usage, identifying trends, and making purchasing recommendations accordingly.
- Ensured timely project completion by effectively managing time and resources for complex installation projects.
- Refined problem-solving skills as a result of diagnosing unexpected challenges during installations.
- Maintained a safe working environment by adhering to OSHA regulations during all window and door installations.
- Increased team productivity through effective training on installation techniques and safety protocols for new hires.
- Safeguarded company reputation with thorough post-installation inspections to verify quality workmanship and address any potential issues.
- Enabled smoother project transitions by thoroughly documenting finished work and providing detailed reports to supervisors.
- Contributed to repeat business through exceptional customer service, addressing concerns promptly, and offering solutions tailored to individual needs.
- Collaborated with sales teams to provide accurate quotes based on requirements, ensuring realistic expectations for clients.
- Streamlined project workflow by efficiently coordinating with suppliers and subcontractors on material deliveries and schedules.
- Prepared job site for set up and tear down with appropriate supplies and materials.
- Decreased project costs by accurately estimating necessary materials and labor for each job.
Install Manager
Window World
Tifton, GA
01.2016 - 01.2019
- Oversaw installation processes, ensuring adherence to safety standards and quality control measures.
- Coordinated project schedules, optimizing resource allocation and minimizing installation delays.
- Trained and mentored team members on best practices in window installation techniques and customer service.
- Implemented process improvements, enhancing workflow efficiency and reducing operational bottlenecks.
- Managed inventory levels, ensuring timely availability of materials for ongoing installations.
- Collaborated with sales teams to address customer concerns, improving satisfaction rates post-installation.
- Conducted regular site inspections to ensure compliance with company policies and industry regulations.
- Developed training materials and sessions to elevate staff skills in product knowledge and installation methods.
- Used hand tools, power drills, multi-meters and watt meters.
- Utilized [Software] to maintain and update customer information, repair logs and inventory.
- Participated in educational opportunities, maintaining working knowledge of company network and reading technical publications.
- Met with customers onsite to develop installation strategy and coordinated with staff to facilitate access to product locations.
- Spearheaded efforts to adopt new technologies and tools, increasing efficiency and reducing labor costs in the installation process.
- Facilitated collaboration between design, sales, and installation teams to ensure smooth project execution from start to finish.
- Managed scheduling of installation projects, effectively coordinating resources to meet deadlines while minimizing downtime for clients.
- Increased customer satisfaction by providing timely and efficient installations of various systems.
- Provided exceptional customer service by addressing client concerns promptly, resulting in increased client retention rates.
- Implemented inventory management system to track materials usage, minimizing waste and cutting project expenses.
- Consistently met or exceeded project deadlines by efficiently delegating tasks among team members according to their strengths and expertise areas.
- Evaluated vendor options based on cost-effectiveness and quality, leading to better overall value in procurement decisions for installation materials.
- Improved client relationships with proactive follow-up on completed projects, ensuring satisfaction with the final result.
- Mentored junior team members in proper installation techniques, enhancing overall team performance.
- Collaborated with sales teams to provide detailed information on product specifications, ensuring accurate quotes for clients.
- Developed and implemented quality control measures to ensure accurate installations and reduce callbacks.
- Maintained safe working environments through strict adherence to safety protocols and guidelines, reducing workplace accidents and injuries.
Window & Door Installer
Window Workld
Tifton, GA
01.2009 - 01.2016
- Operated power tools with safety precautions and protective personal equipment.
- Installed doors and hardware for products.
- Repaired damaged doors, windows and other structures.
- Measured, cut and installed drywall, paneling and other materials.
- Installed insulation, trim and other finishing touches.
- Managed inventory of tools, supplies and equipment.
- Built and hung custom doors and frames.
- Specialized in foundations, framing and finish carpentry.
- Effectively used nails, screws, pneumatic nailing systems, concrete anchors, powder-actuated fasteners and framing connectors.
- Cut and shaped materials to meet outlined measurements.
- Measured and marked cutting lines on materials using pencil or chalk and marking gauge.
- Calculated dimensions and amount of needed materials by accurately measuring job site and structures.
- Installed drywall, ceilings, trim and fabricated replacement trim and moldings.
- Followed protocols and stayed organized to provide personal and teammate safety.
- Safely operated electric cordless and hammer drills and cutting torches.
- Facilitated harmonious working relationships with crew members to prevent problems and conflicts.
- Completed job documentation and conveyed final report to field technician.
- Communicated project timeline to consumers and supervisors to maintain on-time delivery.
Window & Door Installer
Window World
Macon, GA
01.2004 - 2009
- Installed doors and hardware for products
- Interpreted work orders and read print drawings to review specified results with client.
- Shaped or cut materials to specified measurements using hand tools, machines and power saws.
- Read and interpreted blueprints and construction documents to determine project directives.
- Installed residential and commercial windows and doors, ensuring proper fit and function.
- Conducted measurements and assessments to ensure compliance with specifications.
- Collaborated with team members to optimize installation processes and improve efficiency.
- Detailed features of product to consumer with usage demonstration.
- Collaborated with field technician to maximize efficiency and follow installation technique.
Education
High School Diploma -
Skills
40 years installation experience of windows and doors
Have installed AMI , MI , Pella, Wincore, Shucco, Kinco, Bellview, and Anderson windows and doors
Certification
- Licensed in the states of Georgia and Florida
- Certified RRP contractor
- Lead Certified in Georgia and Florida
- Registered LLC in Georgia and Florida
- Current Workers Compensation and General Liability coverage
- Cargo trailer x 2
- 2 3/4 ton work trucks
- Metal brake table
- All tools necessary to install windows and doors
- 3-4 man work crew
Languages
Spanish
Limited Working
Timeline
Window & Door Installer
ACC
04.2022 - 01.2026
Window & Door Installer
Windows USA
01.2019 - 01.2022
Install Manager
Window World
01.2016 - 01.2019
Window & Door Installer
Window Workld
01.2009 - 01.2016
Window & Door Installer
Window World
01.2004 - 2009