Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Souzan Hermanta

Spring,TX

Summary

I am a hardworking individual with a balance of independence and team coordination. I am seeking new opportunities to sharpen my current skills and to refine new ones. I am eager and willing to learn in order to be good at what I do. I am a fast learner with high standards for myself. Let's connect and see where I can best be of use to your team.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Child Nutritionist

Conroe ISD
08.2015 - Current
  • Replenished supplies such as napkins and condiments
  • Relayed order information to kitchen area and assisted other workers in preparing foods according to recipes.
  • Inspected meals served for conformance to prescribed diets, palatability and appearance.
  • Generated menus for roughly 600 children based on preferences, wellness goals and dietary needs.
  • Created new recipes based on local, organic and sustainable food sources.
  • Assessed nutritional needs of participants to provide individual and family nutrition education.

Ticketing Agent

Lufthansa Airlines
02.2013 - 12.2015
  • Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
  • Reviewed tickets, identification and passports to verify traveler identity.
  • Collaborated with passengers and travel agents to resolve booking issues, correct fares and clarify rules.
  • Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
  • Sold, printed and issued tickets to guests.
  • Directed passengers to correct airport terminal locations.
  • Checked baggage at gate and loaded onto ramp.
  • Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.

Embroidery Specialist

EmbroidMe
01.2009 - 06.2015
  • Positioned hoops on fabric, trimmed unnecessary threats and folded and bagged items to prepare for delivery to customers.
  • Dealt directly with vendors to address any damaged or incorrect orders.
  • Maintained embroidery machine by threading needles with appropriate thread colors and replacing needles when necessary.
  • Performed quality assurance duties by reviewing embroidery orders for compliance with customer purchase orders and requests.
  • Operated multi-head sewing machines to produce embroidered items according to customer specifications.
  • Followed sewing instructions and inspected quality of finished pieces to exceed customer expectations.

Education

Associate of Arts - Basics

Young Women's Christian Association
Jerusalem, Israel

Skills

  • Customer Assistance
  • Customer Service
  • Organization
  • Communication
  • Team Contribution
  • Office Administration
  • Meeting Coordination
  • Filing
  • Payment Processing
  • Cash Handling

Certification

  • Administrative Secretary - Young Women's Christian Association

Languages

Arabic
Native or Bilingual

Timeline

Child Nutritionist

Conroe ISD
08.2015 - Current

Ticketing Agent

Lufthansa Airlines
02.2013 - 12.2015

Embroidery Specialist

EmbroidMe
01.2009 - 06.2015

Associate of Arts - Basics

Young Women's Christian Association

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Souzan Hermanta