Sowmiya Anbalagan

• Supported assessment and feedback processes for students to track academic progress.
• Assisted in classroom management to promote a respectful and productive learning atmosphere.
• Organized materials and resources for lessons to ensure smooth daily operations.
• Collaborated with parents and guardians to build strong communication channels for student success.
• Completed daily reports, meal count sheets, and attendance logs.
• Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
• Supported student physical, mental, and social development using classroom games and activities.

• Resolved technical issues promptly and effectively, providing exceptional support to Salesforce users across the organization.
• Enhanced Salesforce system efficiency by optimizing workflows, automating processes, and streamlining data management.
• Collaborated with cross-functional teams to gather requirements, design solutions, and deploy custom Salesforce features tailored to business objectives.
• Proactively identified opportunities for process improvement within the Salesforce environment by staying current on industry trends and best practices.

• Played a pivotal role in developing and testing the Student Management System.

• Delivered comprehensive and engaging lectures to Information Technology students.

• Demonstrated a dedicated commitment to teaching and supporting Information Technology students within the college community.

• Developed, evaluated, and refined course content and materials to ensure

relevance and effectiveness.

• Provided guidance and mentorship to Computer students facing academic challenges.

• Collaborated with cross-functional teams to ensure seamless integration of new features and bug fixes.
• Streamlined QA processes for better efficiency, implementing standardized test cases across multiple projects.
• Supported timely project completion through efficient prioritization and execution of test tasks.
• Improved software quality by executing thorough test plans and identifying defects before release.
• Facilitated effective communication between developers and testers, fostering collaboration in resolving issues quickly.