Summary
Overview
Work History
Education
Skills
Timeline
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Sparkle Odom

St Louis,MO

Summary

Accomplished Store Manager with a proven track record at Jimmy Jazz, enhancing store operations and exceeding performance goals. Expert in Retail Operations and adept at fostering Team Leadership, I significantly improved customer satisfaction and reduced cash discrepancies. Skilled in crafting sales strategies and motivating teams to achieve and surpass targets.

Overview

7
7
years of professional experience

Work History

Assistant Manager

Rainbow Shops
08.2023 - 01.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Store Manager

Jimmy Jazz
11.2016 - 05.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

High School Diploma -

Cahokia Highschool
Cahokia Heights, IL
05.2009

Skills

  • Retail Operations
  • Employee Scheduling
  • Sales Strategies
  • Team Leadership
  • Money Handling
  • Customer Relations
  • Team motivation
  • Visuals
  • Loss Prevention

Timeline

Assistant Manager

Rainbow Shops
08.2023 - 01.2024

Store Manager

Jimmy Jazz
11.2016 - 05.2021

High School Diploma -

Cahokia Highschool

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Sparkle Odom