Spears Wilson
Chattanooga,TN
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Outbound Freight Coordinator
Southern Champion Tray
Chattanooga, TN
04.2011 - Current
- Reviewed freight invoices for accuracy and compliance with service agreements.
- Analyzed shipping data to identify trends in delivery times and costs.
- Coordinated shipments with carriers, customers, and vendors to ensure timely deliveries.
- Monitored transportation activities to ensure efficient delivery of goods.
- Resolved discrepancies related to billing and shipping documents.
- Maintained detailed records of all freight transactions using company database software.
- Communicated regularly with customers and suppliers regarding shipment status updates.
- Developed strategies for improving freight processes and reducing operational costs.
- Prepared reports on freight performance metrics such as transit times, cost savings.
- Negotiated rates with carrier companies for optimal pricing options for customers.
- Tracked orders from origin through destination ensuring accurate documentation is received and sent out timely.
- Established relationships with new carriers as needed to meet customer demands or improve services offered by the company.
- Processed claims related to damaged or lost items during transit in a timely manner according to company policy guidelines.
- Provided support to other departments within the organization as needed such as customer service or sales teams.
- Planned routes that would minimize delays while maximizing efficiency of deliveries.
- Investigated customer complaints regarding late or incorrect shipments promptly.
- Determined shipping methods and prepared bills of lading, invoices and other shipping documents.
- Juggled shift duties, prioritizing immediate tasks to streamline operations.
- Estimated freight and postal rates to track shipment costs and weights.
- Retrieved stored items and traced lost shipments, when necessary.
- Exceeded specific team goal by partnering with staff to share and implement best practices.
Education
High School Diploma -
Baylor School
Chattanooga, TN06-2002
Some College (No Degree) -
Montana State University - Bozeman
Bozeman, MTSkills
- Logistics Management
- Transportation Management
- Cost Control
- Warehouse Operations
- Vendor relationships
- Route Planning
- Relationship Building
- Delivery estimations
Affiliations
- I enjoy spending time with family any time possible especially with nieces and nephews.
- Enjoy time outdoors, fishing and hunting.
- Travel
Accomplishments
- Received Eagle Scout award in 2002.
References
References available upon request.
Timeline
Outbound Freight Coordinator
Southern Champion Tray
04.2011 - Current
High School Diploma -
Baylor School
Some College (No Degree) -
Montana State University - Bozeman
Similar Profiles
Anthony ChandlerAnthony Chandler
Machine Operator at Southern Champion TrayMachine Operator at Southern Champion Tray
Jeffrey JordanJeffrey Jordan
Sr. Corporate Account Manager at Southern Champion TraySr. Corporate Account Manager at Southern Champion Tray
Jess DwelleyJess Dwelley
Graphic Designer/Marketing Assistant at Southern Champion TrayGraphic Designer/Marketing Assistant at Southern Champion Tray