Summary
Overview
Work History
Education
Skills
Timeline
Generic

Spencer Barry

Fayetteville,NC

Summary

Experienced technician with strong emphasis on precision and customer satisfaction. Skilled in installation, maintenance, and repair of garage door systems, ensuring optimal functionality and safety. Known for effective teamwork, adaptability, and delivering high-quality results under varying conditions. Dependable and proactive, excelling in both independent tasks and collaborative projects. Extensive background in handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

11
11
years of professional experience

Work History

Garage Door Technician

Advanced Garage Doors
01.2023 - 02.2025
  • Diagnosed and repaired garage door systems to ensure optimal functionality.
  • Installed various types of garage doors and openers according to manufacturer specifications.
  • Provided exceptional customer service by addressing inquiries and concerns promptly.
  • Conducted routine maintenance checks to identify potential issues before they escalated.
  • Implemented safety protocols during installations to minimize risks and enhance workplace safety.
  • Collaborated with team members to streamline workflows, improving overall efficiency in operations.
  • Maintained inventory of parts and supplies, ensuring timely availability for service calls.



Wrecker Operator

Beacon Towing
07.2021 - 01.2023
  • Operated tow truck to safely retrieve and transport vehicles from various locations.
  • Conducted vehicle assessments to determine safe towing methods and equipment required.
  • Communicated with dispatch to coordinate efficient service delivery and respond promptly to requests.
  • Maintained accurate records of tows, including vehicle details and customer information.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Managed challenging roadside conditions effectively, minimizing downtime caused by adverse weather or traffic incidents.
  • Operated tow and recovery duties during scheduled shifts and provided 24/7 on-call support for emergency and after-hours calls, ensuring timely and safe vehicle recovery services.

Pawn Shop Associate

Pawn South
01.2020 - 04.2021
  • Assisted customers in identifying and purchasing items, ensuring positive shopping experiences.
  • Evaluated pawned items for value, maintaining accuracy in pricing and documentation.
  • Managed inventory through regular audits and organization of merchandise displays.
  • Participated in ongoing training sessions to stay informed about new products, trends, and industry developments.
  • Aided in loss prevention efforts by monitoring the sales floor for suspicious activity and reporting any concerns to management.
  • Complete all required documentation for firearm transactions, including all applicable state forms.
  • Accurately appraised and evaluate firearms for loan or purchase offers based on condition, brand and market value.

911 Public Safety Telecommunicator

New Hanover County 911
12.2018 - 01.2020
  • Managed emergency calls, prioritizing critical situations to ensure timely response from first responders.
  • Operated multi-line phone systems and radio communications for effective coordination of public safety resources.
  • Documented call details accurately in computer-aided dispatch systems, ensuring compliance with reporting standards and protocols.
  • Collaborated with law enforcement and fire departments to streamline communication during high-stress incidents and emergencies.
  • Provided exceptional customer service to callers, addressing their needs promptly and professionally.
  • Maintained strict confidentiality regarding sensitive information, adhering to privacy regulations and policies.
  • Completed appropriate forms and radio announcements for police department needs such as BOLO requests.
  • Maintained all required training and certifications such as, CPR, EMD, EFD,EPD, DCI and Security Awareness.

Pawn Shop Associate

New Hanover Pawn
03.2014 - 12.2018
  • Assisted customers in identifying and purchasing items, ensuring positive shopping experiences.
  • Evaluated pawned items for value, maintaining accuracy in pricing and documentation.
  • Managed inventory through regular audits and organization of merchandise displays.
  • Participated in ongoing training sessions to stay informed about new products, trends, and industry developments.
  • Aided in loss prevention efforts by monitoring the sales floor for suspicious activity and reporting any concerns to management.
  • Complete all required documentation for firearm transactions, including all applicable state forms.
  • Accurately appraised and evaluate firearms for loan or purchase offers based on condition, brand and market value.

Education

Fayetteville Terry Sanford High School
Fayetteville, NC
05-2009

Skills

  • Power tool operation
  • Hand tool proficiency
  • Vehicle maintenance
  • Garage door repair
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Multitasking
  • Self motivation
  • Adaptability

Timeline

Garage Door Technician

Advanced Garage Doors
01.2023 - 02.2025

Wrecker Operator

Beacon Towing
07.2021 - 01.2023

Pawn Shop Associate

Pawn South
01.2020 - 04.2021

911 Public Safety Telecommunicator

New Hanover County 911
12.2018 - 01.2020

Pawn Shop Associate

New Hanover Pawn
03.2014 - 12.2018

Fayetteville Terry Sanford High School

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