SPENCER CASUCCIO
Boone,NC
Summary
Efficient Car wash attendant, successful in completing cleaning and maintenance tasks quickly and thoroughly. Results-oriented with exceptional communication and strong background in customer service.
Overview
3
3
years of professional experience
Work History
Lane Attendant/Crew Member, Lead Customer Service Associate/ Assistant Manager
Zip’s Car Wash
02.2022 - 05.2022
- Completed deposits/bank-runs.
- Maintained/managed customer files/databases.
- Helped large volume of customers every day with focus on customer satisfaction.
- Maintained and repaired car wash equipment to meet operational demand.
Crew Member/Lane Attendant
Hero’s Car Wash
06.2020 - 02.2022
- Collaborated with team members to ensure customer satisfaction.
- Trained new team members on procedures, customer service, and sales techniques.
- Provided exceptional customer service by recommending customers on service options, pricing, memberships or promotional information.
Crew member
Sam’s Express Car Wash
05.2019 - 06.2020
- Greeted customers and assessed needs to recommend suitable car wash services.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Evaluated vehicles' exterior ahead of car wash service to ascertain and relay all issues to customers.
Education
9th-10th Grade - General Studies
Frontier High School
Hamburg, NY10th-12th Grade - General Studies
Holly Springs High School
Holly Springs, NC05.2020
Associate of Science -
Wake Tech Community College
Raleigh, NC05.2022
Bachelor of Public Health - Public Health
Appalachian State University
Boone, NC05.2025
Skills
- Sales Promotion
- Member Services
- Customer Transactions
- Bank Deposits
- Equipment Adjustment
- New Employee Training
- Customer Service
Timeline
Lane Attendant/Crew Member, Lead Customer Service Associate/ Assistant Manager
Zip’s Car Wash
02.2022 - 05.2022
Crew Member/Lane Attendant
Hero’s Car Wash
06.2020 - 02.2022
Crew member
Sam’s Express Car Wash
05.2019 - 06.2020
9th-10th Grade - General Studies
Frontier High School
10th-12th Grade - General Studies
Holly Springs High School
Associate of Science -
Wake Tech Community College
Bachelor of Public Health - Public Health
Appalachian State University
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