Summary
Overview
Work History
Education
Skills
Timeline
Generic

Spencer Clement

Ames,IA

Summary

Senior Technician with a proven track record in complex installations and automotive systems troubleshooting. Known for attention to detail and effective communication, with superior customer satisfaction and dedication to excellent service to maintain high standards.

Overview

7
7
years of professional experience

Work History

Senior Technician

Safelite Autoglass
Ames, IA
04.2022 - Current
  • Oversaw the complete glass installation process, ensuring compliance with safety standards.
  • Conducted comprehensive ADAS recalibration and troubleshooting to enhance safety and functionality of automotive systems.
  • Monitored customer feedback and addressed concerns to maintain superior satisfaction levels.

Service Advisor

Fort Dodge Ford Lincoln Toyota
Fort Dodge, IA
02.2019 - 04.2022
  • Coordinated customer service interactions, ensuring a seamless experience throughout service appointments.
  • Provided detailed service recommendations based on vehicle inspections and customer needs assessments.
  • Managed appointment scheduling to optimize service department workflow and minimize customer wait times.

Education

High School Diploma -

Fort Dodge Senior High
Fort Dodge, IA
05.2017

Skills

  • Customer support
  • Troubleshooting skills
  • Mechanically skilled
  • Audio Production Software (Logic)
  • Guitar Playing (14 Years)

Timeline

Senior Technician

Safelite Autoglass
04.2022 - Current

Service Advisor

Fort Dodge Ford Lincoln Toyota
02.2019 - 04.2022

High School Diploma -

Fort Dodge Senior High