Spencer Dunlap
Anchorage,AK
Summary
Highly motivated with background in sales, skilled in customer service and product knowledge. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Dedicated leader with eight years of experience in Boy Scouts currently a Scout First Class, learning essential leadership and teamwork skills. Proven ability to mentor and guide peers, fostering a supportive and growth oriented environment. Core competencies include effective communication, problem-solving, and project management.
Overview
2
2
years of professional experience
Work History
Barista
A-Town Coffe
Anchorage, AK
02.2022 - 02.2024
- Described menu items to customers and suggested appealing products.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Input orders into point of sale system and handled customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Managed cash register and processed transactions with accuracy and integrity.
- Assisted customers with menu selection, offering recommendations based on personal preferences and dietary restrictions.
Education
General Studies
Highland Academy Charter School
Anchorage, AK05-2027
Skills
- Opening and closing duties
- Verbal and written communication
- Speedy and efficient
- Sales expertise
- Order taking
- Inventory management
- Calm demeanor
- Team player
- Cash register operation
- Conflict mediation
- Time management
- Retail management
- Active listener
- Positive and professional
- POS systems
- Basic math
- Cleanliness
- Physical stamina
- Opening and closing coordination
- Problem-solving
Timeline
Barista
A-Town Coffe
02.2022 - 02.2024
General Studies
Highland Academy Charter School
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