Spencer Elliott
Currently Employed By U.S Dept Of Commerce Part-time As Field Representative. Prior Experiences In Retail And Telecommunications Sales.
Union,NJ
Summary
Skilled in relationship building and problem-solving, I excelled at Raymour & Flanigan, enhancing customer satisfaction through personalized consultations and achieving monthly sales targets. Demonstrated exceptional customer service and team collaboration across roles, from Census Enumerator to Retail Merchandiser, always focusing on positive outcomes and strategic improvements.
Overview
9
9
years of professional experience
Work History
Census Enumerator
U.S Dept of Commerce
07.2019 - Current
- Adapted quickly to changing circumstances, including inclement weather and challenging neighborhood conditions during fieldwork.
- Identified hard-to-reach populations and developed targeted strategies, enhancing the inclusivity of census data collection efforts.
- Provided exceptional customer service when interacting with respondents, fostering positive relationships between citizens and government agencies.
- Navigated difficult situations professionally, such as dealing with uncooperative respondents or resolving conflicts among team members.
- Demonstrated excellent time management skills while adhering to strict deadlines for submitting completed questionnaires.
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
Retail Merchandiser
Marshalls Department Store
11.2023 - 06.2024
- Arranged consistent shelves, bins, and racks at [Number] locations by following established planograms.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Developed relationships with key store personnel to support proper product placement and visibility.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered customer questions regarding store merchandise, department information, and pricing.
Home Furnishing Consultant & Sleep Consultant
Raymour & Flanigan Furniture and Mattress Store
06.2015 - 12.2017
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Improved customer satisfaction by providing personalized home furnishing consultations and recommendations.
- Updated customers on scheduled deliveries of furniture to homes.
- Assisted clients in selecting appropriate furniture, fabrics, and color schemes for their homes, ensuring a cohesive design aesthetic.
- Achieved monthly sales targets consistently by implementing effective upselling strategies during consultations.
- Provided exceptional customer service by resolving issues quickly and professionally, contributing to a positive shopping experience for all customers.
Education
Associate of Science - Radio And Television Broadcasting
Grahm Junior College
Boston, MA 05.2001 -
No Degree - Computer And Information Sciences
Union County College
Cranford, NJ 05.2001 -
Skills
Active Listening
Active Listening
Active Listening
Active Listening
Active Listening
Active Listening
Timeline
Retail Merchandiser
Marshalls Department Store
11.2023 - 06.2024
Census Enumerator
U.S Dept of Commerce
07.2019 - Current
Home Furnishing Consultant & Sleep Consultant
Raymour & Flanigan Furniture and Mattress Store
06.2015 - 12.2017
Associate of Science - Radio And Television Broadcasting
Grahm Junior College
05.2001 -
No Degree - Computer And Information Sciences
Union County College
05.2001 -
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