Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Spencer Fenwrick-Wallace

Spencer Fenwrick-Wallace

Greensboro,North Carolina

Summary

Diligent receiving clerk promotes warehouse functions to meet production goals and customer needs. Polished in managing fast-paced work, inspecting shipments and resolving issues with vendor representatives. Strong records management and planning abilities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Receiving Clerk

Market America
03.2019 - Current
  • Reviews works orders to check correctness of deliveries.
  • Received incoming shipments and checked for accuracy of items and quantity against invoices & purchase orders.
  • Unload/Reload delivery trucks, containers et al using precise equipment such as fork lifts and hand trucks
  • Recording shipment data for reporting, accounting and or recordkeeping purposes.
  • Identify inventory discrepancies

Customer Service Representative for JC Penney and Samsung Home Appliances

Alorica
11.2016 - 01.2019
  • Handled Samsung Home Appliance orders purchased from JCPenney.
  • Answered inbound calls and emails to facilitate customer service.
  • Maintain detailed accounts of customer interactions and comments for possible future communications.
  • Remained calm and professional in stressful circumstances when having tense conversations with customers and JCPenney agents.
  • Performed administrative duties such as supervisor duties, monitoring customer calls and generating reports for agent performance.

Crew Member

Firehouse Subs
07.2014 - 10.2016
  • Learned cashier experience when taking food order requests and proper handling of finances.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Stored meats and produce in designated areas following wrapping, dating, food safety and rotation procedures.

Education

Bachelor of Arts - Liberal Studies

North Carolina Agricultural & Technical State University
Greensboro, North Carolina
12.2015

Skills

  • Shipping and receiving
  • Logistics support
  • Materials transportation
  • Pallet jack operation
  • Stock rotation
  • Certified forklift driver
  • Inventory management
  • Data entry
  • Warehouse software systems
  • Task prioritization

Certification

Certified Fork Lift Operator

Timeline

Receiving Clerk

Market America
03.2019 - Current

Customer Service Representative for JC Penney and Samsung Home Appliances

Alorica
11.2016 - 01.2019

Crew Member

Firehouse Subs
07.2014 - 10.2016

Bachelor of Arts - Liberal Studies

North Carolina Agricultural & Technical State University

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