Spencer Godfray
West Warwick,RI
Summary
Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.
Overview
2
2
years of professional experience
Work History
Rehab Aide
Pappas Physical, sports, & Hand Therapy, East Greenwich
05.2024 - Current
- Assist physical therapists in patient care by preparing equipment, supporting exercises, monitoring progress, and maintaining patient records
- Ensure safety and comfort during treatments while helping patients regain mobility and strength
- Provide excellent customer service by greeting patients, scheduling appointments, and handling inquiries for up to 50 patients a day
- Developed strong rapport with patients through attentive listening and compassionate communication, fostering trust throughout the rehabilitation process.
Rehab Intern
Pappas Physical, sports, & Hand Therapy, East Greenwich
01.2024 - 05.2024
- Gained practical knowledge in evaluating and developing plans under the guidance of licensed therapists
- Learned therapeutic techniques and modalities through hands-on experience with up to 40 diverse patient cases a day
- Observed patient interactions and contributed to discussions on rehabilitation strategies, enhancing understanding of patient care
Facilities and Operations Supervisor
University of Rhode Island Campus Recreation, Kingston
09.2023 - 05.2024
- Responsible for oversight of recreation facilities and overall safety and well-being of both students and patrons
- Trusted by full time professional staff to report sales, incidents, accidents, and make accountability referrals
- Provide exceptional customer service to facility users by handling inquiries, resolving issues, and insuring positive experiences for all guests, fostering a welcoming and safe environment within recreation facility
Education
Bachelors of Science - Kinesiology
University of Rhode Island
Kingston, RI05.2024
Skills
- Highly proficient in Microsoft 365 (Word, Excel, Powerpoint, Outlook) Google Suites (Docs, Slides, Sheets, Gmail)
- HIPAA compliance, Patient care, EMR
- Strong communicator and Organized, motivated self-starter
- Detail-oriented problem solver
Timeline
Rehab Aide
Pappas Physical, sports, & Hand Therapy, East Greenwich
05.2024 - Current
Rehab Intern
Pappas Physical, sports, & Hand Therapy, East Greenwich
01.2024 - 05.2024
Facilities and Operations Supervisor
University of Rhode Island Campus Recreation, Kingston
09.2023 - 05.2024
Bachelors of Science - Kinesiology
University of Rhode Island
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