Spencer Handley
Tempe,AZ
Summary
Experienced professional in customer service and operations supervision, adept at resolving complaints and enhancing customer satisfaction. Skilled in training and mentoring team members to achieve operational excellence. Demonstrated track record of improving team performance and service quality. Detail-oriented professional with a focus on exceptional customer service and operations supervision. Proven ability to resolve issues effectively and maintain high standards of quality in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Research Assistant
Arizona State University, Tempe Campus
Tempe, AZ
05.2025 - Current
- Assisted in data collection through surveys and experiments for various studies.
- Maintained accurate records of experiments, procedures, and results in databases.
- Collaborated with faculty and students on interdisciplinary research initiatives.
- Supported the development of research proposals by compiling relevant background information.
- Participated in team meetings to discuss progress on ongoing projects or brainstorm ideas for future endeavors.
Valet
Epic Valet
Phoenix, AZ
10.2022 - Current
- Maximized parking space utilization through efficient vehicle placement for rapid retrieval.
- Provided exceptional customer service while assisting guests with luggage.
- Collaborated with team members to optimize overall parking operations.
- Handled front desk responsibilities across multiple apartment complexes, managing packages and service requests.
Supervisor
Papa Murphy's
Scottsdale, Arizona
02.2022 - 10.2022
- Supervised daily operations to ensure quality and consistency in food preparation.
- Implemented food safety protocols to guarantee compliance with health regulations.
- Trained and mentored team members on store procedures and customer service standards.
- Resolved customer complaints to maintain high service quality and satisfaction.
Education
High School Diploma -
Brophy College Preparatory
Phoenix05-2020
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZSkills
- Customer service and support
- Training and mentoring
- Operations supervision
- Team collaboration
- Complaint resolution
- Effective communication
- Attention to detail
- Time management
- Problem solving
- Work ethic
- Multitasking proficiency
- Patience and composure
- Spanish proficiency
- Self motivation
Languages
Spanish
Limited
Timeline
Research Assistant
Arizona State University, Tempe Campus
05.2025 - Current
Valet
Epic Valet
10.2022 - Current
Supervisor
Papa Murphy's
02.2022 - 10.2022
High School Diploma -
Brophy College Preparatory
Bachelor of Arts - Psychology
Arizona State University