Summary
Overview
Work History
Education
Skills
References
Timeline
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Spencer Kienholz

Lynnwood,WA

Summary

Detailed and performance driven with 10+ years of experience in Customer service, and client satisfaction. Proven track record of meeting company deadlines, satisfying customer needs, and building vendor relationships. Focused on safety, organization, and meeting goals, at the highest level of quality. Encourage group problem solving. Lead by example and encourage companywide, and team communication to find creative Solutions.

Overview

15
15
years of professional experience

Work History

Senior Mover

Thumbs UP Moving Labor
08.2023 - Current
  • Efficiently and safely transport household goods and furniture between locations
  • Collaborate with team members to plan and execute moves, demonstrating effective communication and coordination skills
  • Prioritize attention to detail in organizing, protecting and documenting inventory for accurate tracking
  • Uphold professional conduct, and integrity while fostering a customer friendly environment
  • Accurately track job length and cost to customers, management and customer service representative

Field Technician 1

Crane Payments Innovation
03.2022 - 09.2022
  • Created and Maintained Client relationships through Attending daily service calls
  • Encouraged to drive sales through new or extended service contracts
  • Travel by vehicle daily to client sites
  • Replace, upgrade, and perform preventative maintenance to company equipment
  • Documented all extended periods of service
  • Regularly communicated and worked with branch employees, technicians, and managers to satisfy the client’s needs
  • Maintained vehicle stock and inventory
  • Prioritized cleanliness upkeep of all company assets including tablet, cell phone, and issued vehicle
  • Recorded all corrective actions made for all service calls

Construction Worker/ Painting Lead

JHB LTD
01.2014 - 01.2020
  • Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Worked independently in fast-paced environment while meeting productivity and quality expectations.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Developed strong relationships with clients, resulting in repeat business and positive referrals.
  • Supported a positive team atmosphere by fostering open communication channels, recognizing achievements, and promptly resolving conflicts among team members.

Spiration – Assembler/Quality Assurance

Lab Support
01.2013 - 01.2014
  • Increased production efficiency by assembling components quickly and accurately.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Maintained high-quality standards with thorough inspections of assembled parts.
  • Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
  • Collaborated effectively with team members to meet production targets consistently.

Material Handler

Adecco/Philips Healthcare
01.2010 - 01.2012
  • Provided production support for the assembly of medical devices
  • Received and documented incoming material for transport to the proper stock location
  • Responsible for the on-time delivery of materials to the correct assembly area
  • Filled and checked off specific material orders for the customer
  • Inspected all material for malfunctions before delivery
  • Responsible for finding and implementing improvements to reduce the amount of material travel time to the customer
  • Communicated with team lead and supervisor for any suggestions or improvements

Education

Audio Engineering -

Shoreline Community College
Shoreline, WA
01.2015

High School Diploma - General studies

Kamiak High School
Mukilteo, WA
01.2010

Skills

  • Communication
  • Leadership
  • Customer Service
  • Team Collaboration
  • Time Management
  • Attention to Detail
  • Adaptable
  • Willingness to Learn
  • Analytical and Problem-Solving
  • Great with Technology
  • MS Office
  • Quality Assurance
  • Kaizen Processes
  • Project Organization

References

References available upon request.

Timeline

Senior Mover

Thumbs UP Moving Labor
08.2023 - Current

Field Technician 1

Crane Payments Innovation
03.2022 - 09.2022

Construction Worker/ Painting Lead

JHB LTD
01.2014 - 01.2020

Spiration – Assembler/Quality Assurance

Lab Support
01.2013 - 01.2014

Material Handler

Adecco/Philips Healthcare
01.2010 - 01.2012

Audio Engineering -

Shoreline Community College

High School Diploma - General studies

Kamiak High School
Spencer Kienholz