Spencer Kogut
Brooklyn,NY
Summary
Results-driven professional with an M.S. in Marketing and 10 years of experience in stakeholder relationship management and engagement. Expertise in customer onboarding and cross-functional collaboration. Implements data-informed strategies to enhance customer success and drive growth. Seeking roles in Customer Success or Marketing to utilize relationship management and strategic initiatives.
Overview
11
11
years of professional experience
Work History
Educator
Manhattan International High School
09.2024 - Current
- Collaborated cross-functionally with faculty to implement student success initiatives
- Developed structured communication strategies to boost accountability and retention rates
- Analyzed performance data to refine strategy and achieve targeted results
- Managed relationships with 100+ stakeholders to enhance engagement and achieve performance outcomes
Curriculum & Client Engagement Lead
TechRow
02.2022 - Current
- Designed and launched STEM-based robotics curriculum adopted by partner schools
- Managed relationships with school stakeholders to facilitate successful implementation and enhance ongoing satisfaction
- Collected and analyzed feedback to enhance curriculum effectiveness and improve retention rates
- Led public-facing events that increased brand awareness and encouraged program adoption
- Collaborated with leadership to refine messaging and product positioning
- Supported onboarding processes for new partner school
Educator & Program Leader
The Quad Preparatory School
08.2021 - 09.2024
- Designed scalable curriculum frameworks across multiple grade levels
- Mentored and onboarded new staff members to increase team cohesion and effectiveness
- Developed stakeholder engagement strategies to foster collaboration between families and administration
- Led cross-functional DEI task force to enhance organizational culture and strengthen internal communications
Educator
Northside Charter High School
08.2016 - 05.2021
- Founded and led leadership development program impacting 30+ students annually
- Built mentoring systems to enhance student engagement and retention
- Supported staff onboarding and facilitated professional development opportunities
Educator
Hawtree Creek Middle School
08.2015 - 08.2016
Education
Master of Science - Marketing (International Business Concentration)
Baruch College
01.2023
Customer Success Bootcamp -
Baruch College
Bachelor of Arts - English Education
University of Delaware
Skills
- Instructional Design
- Customer Success Management
- Account Management
- Stakeholder Engagement
- Customer journey mapping
- Digital Strategy
- Performance Analytics
- SEO
- SEM
- Social Media Marketing
- Event Marketing
- Public Relations
- Cross-Functional Collaboration
- Public relations strategy
- Data analysis for performance
- Leadership development
Languages
Portuguese
Professional
Timeline
Educator
Manhattan International High School
09.2024 - Current
Curriculum & Client Engagement Lead
TechRow
02.2022 - Current
Educator & Program Leader
The Quad Preparatory School
08.2021 - 09.2024
Educator
Northside Charter High School
08.2016 - 05.2021
Educator
Hawtree Creek Middle School
08.2015 - 08.2016
Master of Science - Marketing (International Business Concentration)
Baruch College
Customer Success Bootcamp -
Baruch College
Bachelor of Arts - English Education
University of Delaware