Marketing and Administrative Professional with 7+ years of leadership, operations, and customer service experience. Currently studying in digital marketing, social media strategy, content creation, and campaign analytics. Knowledgeable in developing creator-focused campaign concepts, identifying social media engagement opportunities, and using digital marketing tools to support brand awareness and audience growth. Seeking opportunities in marketing, executive support, and business operations.
-Supervised daily store operations, ensuring adherence to In-N-Out, high standards of quality, cleanliness, and customer service.
-Trained and coached associates on customer service, food preparation, and company procedures.
-Assisted in managing scheduling and labor deployment to optimize efficiency in the stand, while still meeting business demands.
-Ensured compliance with food safety and sanitation standards, conducting regular line checks and workstation inspections.
-Maintained high levels of customer satisfaction by resolving complaints and ensuring friendly service.
-Managed cash handling, register balancing, and accurate end of shift financial reporting.
-Assisted in inventory tracking, restocking supplies, and reducing waste to support cost control.
-Led by example during busy shifts, maintaining productivity, teamwork, and strong work ethic.
• Planned and led structured training sessions focusing on technical skills, tactical awareness, fitness, and teamwork.
• Coached girls and boys under the age of 16 in teams for league competitions, tournaments, and playoffs, summer camp.
• Conducted performance analysis using video review and player statistics to improve team and individual outcomes.
• Fostered a positive team culture, emphasizing sportsmanship, discipline, and respect on and off the field
• Managed team logistics, including scheduling, travel coordination, equipment inventory, and game day operations.
Health Academy
Extracurricular Activities: