Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Spencer Lopez

IN-N-OUT Burger
Orange County/Los Angeles,CA
1
Certification
11
years of professional experience

Marketing and Administrative Professional with 7+ years of leadership, operations, and customer service experience. Currently studying in digital marketing, social media strategy, content creation, and campaign analytics. Knowledgeable in developing creator-focused campaign concepts, identifying social media engagement opportunities, and using digital marketing tools to support brand awareness and audience growth. Seeking opportunities in marketing, executive support, and business operations.

Work History

Assistant

3 Years 10 Months
Alexis Ochoa | 12.2022 - Current
  • Managed scheduling, appointments, meetings, and calendar organization to ensure efficient time management.
  • Handled phone calls, messages, and email correspondence in a professional and timely manner.
  • Implemented project tracking tools to organize tasks and set to do lists.
  • Used Asana to enhance monitoring of progress and deadlines across multiple initiatives.
  • Displayed absolute discretion at handling confidential information.
  • Improved communication between my boss and external parties by drafting professional correspondence on their behalf.
  • Proficient use of Google Workspace and Microsoft offices.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Coordinated travel arrangements including flights, hotels, and transportation to ensure smooth travels.
  • Assisted with personal errands and life management tasks to create balance alongside a demanding federal role.
  • Demonstrated flexibility and availability, often adjusting to unpredictable schedules and urgent needs
  • Assisted in project management tasks, tracking deadlines and deliverables to ensure timely completion.

Shift Lead Manager

8 Years 8 Months
IN-N-OUT Burger | 02.2018 - Current

-Supervised daily store operations, ensuring adherence to In-N-Out, high standards of quality, cleanliness, and customer service.
-Trained and coached associates on customer service, food preparation, and company procedures.
-Assisted in managing scheduling and labor deployment to optimize efficiency in the stand, while still meeting business demands.
-Ensured compliance with food safety and sanitation standards, conducting regular line checks and workstation inspections.
-Maintained high levels of customer satisfaction by resolving complaints and ensuring friendly service.
-Managed cash handling, register balancing, and accurate end of shift financial reporting.
-Assisted in inventory tracking, restocking supplies, and reducing waste to support cost control.
-Led by example during busy shifts, maintaining productivity, teamwork, and strong work ethic.

Volunteer/Intern Assistant

3 Years 10 Months
White Memorial Hospital | 08.2015 - 06.2019
  • Assisted healthcare professionals with patient intake and documentation processes.
  • Supported administrative tasks by managing patient records and organizing filing systems to streamline access to information.
  • Facilitated communication between departments to enhance workflow efficiency.
  • Organized supplies and equipment to ensure readiness for daily operations.
  • Contributed to quality assurance initiatives by maintaining accurate data entry practices.
  • Managed data entry with a focus on accuracy and confidentiality of sensitive information, ensuring compliance with privacy regulations.
  • Supported executive staff by managing schedules, coordinating meetings, and handling correspondence for effective communication.
  • Promptly received, forwarded, and managed incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.

Soccer Coach

4 Months
AC Brea | 05.2018 - 09.2018

• Planned and led structured training sessions focusing on technical skills, tactical awareness, fitness, and teamwork.
• Coached girls and boys under the age of 16 in teams for league competitions, tournaments, and playoffs, summer camp.
• Conducted performance analysis using video review and player statistics to improve team and individual outcomes.
• Fostered a positive team culture, emphasizing sportsmanship, discipline, and respect on and off the field
• Managed team logistics, including scheduling, travel coordination, equipment inventory, and game day operations.

  • Developed training sessions aligned with player development goals and team tactics.

Education

Bachelor of Science - Business Marketing

Undecided | N/a | 06.2028

Associate of Science - Communication/Business Marketing

Mt. San Antonio College | Walnut, CA | 06.2026

High School Diploma

California High School | Whittier | 06.2019

Health Academy

Extracurricular Activities:

  • Varsity, Track & Field, Soccer, Football
  • AC Brea Club Soccer - Premier League 2015 - 2019

Skills

Strong organizational and multitasking abilities
Excellent written and verbal communication skills
Measuring Marketing Metrics
Ability to work under pressure and handle urgent situations
Campaign Performance Reporting
SEO & Keyword Research
User-Generated Content (UGC)
Social Media Campaign Planning
Content Creation and Creative Direction
AI Tools for Marketing (ChatGPT
automation tools)
Canva Design & Content Creation

Certification

  • HubSpot Social Media Marketing Certification-2026
  • Google Analytics Certification – Google-2026
  • Marketing With Canva Certification-2026
  • Canva Essentials-2026

Timeline

Assistant

Alexis Ochoa
12.2022 - CurrentRead More

Soccer Coach

AC Brea
05.2018 - 09.2018Read More

Shift Lead Manager

IN-N-OUT Burger
02.2018 - CurrentRead More

Volunteer/Intern Assistant

White Memorial Hospital
08.2015 - 06.2019Read More

Undecided

Bachelor of Science from Business Marketing
Read More

Mt. San Antonio College

Associate of Science from Communication/Business Marketing
Read More

California High School

High School Diploma
Read More
Spencer Lopez