Summary
Overview
Work History
Education
Skills
Timeline
Generic

Spencer McChesney

Odenville,AL

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash management at Chick-Fil-A and Piggly Wiggly. Proven ability to multitask and maintain organization while training staff and enhancing store operations. Recognized for delivering exceptional service and ensuring financial accuracy in high-pressure environments. Able to comfortably lift up to 50 pounds.

Overview

8
8
years of professional experience

Work History

Pallet Builder and Thrower

Rain Bird
05.2025 - 08.2025

    As a warehouse worker for Rain Bird, I was responsible for scanning boxes as they came down the beltline. The process was scan the label on the box and then the parent label that belonged to the entire pallet. After being properly scanned, the boxes were ready to be placed on the pallet. I was required to build pallets with the heavier boxes on bottom and lighter boxes stacked on top as I constructed each pallet. Pallets could range from less than a dozen boxes to up over 200 boxes. Pallets had certain standards as well: only a half inch of overhang was allowed and they had to be as flat as possible on top since they were going to be stacked in the trucks during delivery. And after each pallet was built, I used a pallet jack to move it to one of the automatic pallet wrappers. Once a pallet was wrapped up tight, it was moved to the staging area where the forklift drivers would carry them onto the proper truck. If I wasn't building pallets, I was throwing the boxes onto the beltline. For throwing, I was required to scan the labels that would be stuck to each box, scan the SKU on the box so Rain Bird could keep track of how many boxes of each product was leaving warehouse, and then place each box onto the conveyor belt. Boxes had to be separated enough so the automatic sorter could properly identify each box and determine which spur it should go to. On the busiest days, I was scanning anywhere between 1,000 to 2,000 boxes. And the boxes ranged anywhere from less than a pound up to over 40 pounds. We were required to wear safety vests, hats, glasses, and gloves and worked 12 hour shifts. During the short time I was with Rain Bird I also gained some experience with driving a forklift. I learned how to use both sit down and stand up forklifts. I am not forklift certified, but I believe I could be with just more experience using it.

Cashier

Moe's BBQ
03.2025 - 05.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Also worked as a server bringing out food, responding to customer complaints and desires

Store Manager

Mountain View Package Store
10.2024 - 12.2024
  • At this locally owned package store, I would watch over the whole business by myself on the weekends
  • I provided great customer service and kept up with all cash transactions
  • I was tasked with opening up the store, keeping the liquor clean, orderly, and stocked, and then at night, I would close the store down and lock it up until the next day
  • This was very simple work, all the owners asked of me was essentially to watch over the store on the days they wanted to be with their family

CFA Team Lead

Chick-Fil-A
08.2023 - 09.2024
  • I started out working in the front of the restaurant for CFA handling the cash registers and serving people their food in the dining room.
  • I also worked in the drive through outside and inside taking orders and bagging food.
  • Eventually I worked my way to the back of the store and began preparing food in the kitchen, even as far as breading the chicken.
  • Team lead was the position between a shift leader and the regular employees and I was relied on to assist the managers with keeping co-workers on task and on time.
  • I also would be tasked with training new employees what would be expected of them, the store layout, safety precautions, etc.

Cash Office Clerk

Piggly Wiggly
01.2021 - 07.2023
  • Balanced registers, reconciled discrepancies between physical counts and computer-generated reports.
  • Provided excellent customer service while resolving payment issues promptly.
  • At Piggly Wiggly, I started out as a bagger and cashier and eventually worked my way up to working with the daily store manager as his assistant.
  • As the cash office clerk I was expected to run the customer service desk, help customers with returns, provide money orders and Western Union money transfers, and at the end of the night the closing manager and I would count down all tills to ensure no money went missing during the day.

Delivery Driver

Trussville to Go
08.2019 - 10.2020
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Checked delivery addresses and verified correct package delivery.

Uber/Lyft Driver

Uber and Lyft
05.2018 - 05.2019
  • Demonstrated knowledge of local roads, traffic laws and regulations.
  • Utilized GPS devices and route tracking systems to locate optimal driving paths and avoid traffic.
  • Transported people to appointments and destinations on schedule.

Delivery Driver

09.2017 - 02.2018
  • Managed multiple orders simultaneously, ensuring accuracy of all orders prior to delivery.
  • Provided excellent customer service and maintained a positive attitude while delivering food items to customers in a timely manner.
  • Navigated streets and highways efficiently using GPS to speed up food delivery.
  • Delivered food orders to customers in a timely manner.

Education

High School Diploma -

University of Alabama
Tuscaloosa, AL

Skills

  • Customer service
  • Friendly and positive
  • Multitasking and organization
  • POS systems
  • Opening and closing procedures
  • Bank and safe deposits
  • Store displays
  • Cash management

Timeline

Pallet Builder and Thrower

Rain Bird
05.2025 - 08.2025

Cashier

Moe's BBQ
03.2025 - 05.2025

Store Manager

Mountain View Package Store
10.2024 - 12.2024

CFA Team Lead

Chick-Fil-A
08.2023 - 09.2024

Cash Office Clerk

Piggly Wiggly
01.2021 - 07.2023

Delivery Driver

Trussville to Go
08.2019 - 10.2020

Uber/Lyft Driver

Uber and Lyft
05.2018 - 05.2019

Delivery Driver

09.2017 - 02.2018

High School Diploma -

University of Alabama