Spencer M. Smith
Cullman,USA
Summary
Over six (6) years of experience performing research, processing, exploitation, and dissemination of intelligence information to multiple customers within the intelligence community. Regularly and successfully employed management of classified files and mission related information in hard and soft copy form. Updated and managed visual presentations to assist in daily classified briefings providing situational awareness to intelligence professionals.
Over two (2) years of handling thousands of phone calls from the public and FBI professionals, training other operators on FBI procedures, de-escalating unprofessional and threatening situations over the phone, and upholding the FBI’s TOC processes and procedures.
Two (2) years Media Team leader prepared to drive impactful communication strategies. Proven track record in media relations, Strong focus on fostering team collaboration and delivering measurable results. Adaptable and dependable with excellent interpersonal and problem-solving skills.
Two (2) Years as a Youth Pastor/ministry assistant. Experienced pastoral professional with strong focus on youth and community engagement. Proven ability to lead and motivate teams, adapt to changing needs, and achieve impactful results. Skilled in counseling, spiritual guidance, program development, and fostering collaborative environment. Known for reliability, empathy, and passion for guiding young individuals in their spiritual and personal growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
ECS Service Desk Specialist TOC
Huntsville, AL
06.2023 - Current
- Handled tens of thousands of phone calls according to the FBI’s Standard Operating Procedure
- Handled irate customers in a professional manor
- De-escalated threatening situations over the phone and reported incidents and applicable information to the correct authorities
- Notified supervisors of edits that needed to be made to the Standard Operating Procedures in response to caller complaints in a timely manner
- Trained eight (8) colleagues to have a base proficiency in TOC operations
- Awarded a certificate for Excellent Performance and a spot bonus in August of 2023 and April of 2024
Multi-Source Intelligence Analyst
117th Intelligence Squadron – Alabama Air National Guard
Birmingham, AL
06.2019 - 06.2025
- Certified SOF Baseline Mission Analyst able to analyze, correlate and collate multi-source intelligence products derived from National Technical Means and Full Motion Video from remote sensing platforms; create highly tailored first and second phase geospatial reports; manage Processing Exploitation and Dissemination cells, liaise with customers to ensure mission satisfaction.
- Liaises with Army and Navy SOF, AFSOC and Special Operations Command (SOCOM) personnel to close feedback loops, derive measures of effectiveness, and ensure customer receives the highest standards of support.
- Analyze, assimilate, and evaluate all available intelligence information relating to the assigned area of responsibility and prepare finished studies of factual intelligence data.
- Create and conduct daily briefings for unit training assemblies, mission crews, and visiting officials that provide current unit information, situational awareness, mission expectations, and considerations; assist with the creation of official briefings used to brief higher headquarters, visiting units, and dignitaries.
- Fill requests for intelligence information for both internal and external intelligence customers and various agencies.
- Perform assigned operational intelligence research and analysis, based on thorough understanding of the significance of conditions and trends within a specified area.
- Responsible for selecting new and pertinent material for files and recognize a need to alert attention of examination
- Prepare finished studies of factual intelligence data.
- Maintain contact with work personnel and work with counterparts in other intelligence organizations in securing and validating information, in checking for judgements and conclusions, and in resolving mutual and individual problems.
- Draw meaningful conclusions and clear estimates based on current and past intelligence situations.
- Charged with assisting Senior Intelligence Officers (SIO) and other senior leadership on all issues pertaining to Intelligence operations, situational awareness, and research of assigned theater Area of Operations (AOR).
- Help to assure the Intelligence function maintains the capability to provide timely and accurate operational intelligence support and fully trained intelligence personnel during peacetime and contingency operations.
- Trained in nuclear, biological, and chemical operations, small arms operation, and utilization, combat first aid, IED and UXO detection and multi-cultural awareness.
- Conducted second and third phase analysis support to the mission crews.
- Conducted analytical work and discovered locations of interest associated with high value individuals in the CENTCOM AOR.
- Fused multiple intelligence disciplines to create detailed, thorough, and in-depth analytical presentations for various intelligence units and agencies.
- Utilized innovative tools and software to seamlessly share information with different partner locations and supported units.
Youth Pastor/Ministry Assistant
East Side Baptist Church, Cullman
09.2021 - 09.2023
- Led youth group activities, fostering spiritual growth and community engagement.
- Developed and implemented curriculum for discipleship programs tailored to diverse age groups.
- Coordinated volunteer efforts for youth events, enhancing participation and community outreach.
- Mentored youth leaders, providing guidance to strengthen leadership skills and program effectiveness.
- Collaborated with church staff to align youth ministry goals with overall church mission and vision.
- Organized retreats and mission trips, promoting teamwork and personal development among participants.
- Built lasting relationships with youth and parents or guardians.
- Oversaw youth ministry budget and tracked all expenses.
Media Team Lead
East Side Baptist Church, Cullman
01.2021 - 06.2023
- Created content for social media to promote church initiatives.
- Evaluated social media campaigns to assess effectiveness and recommend improvements.
- Developed media strategies that bolstered community awareness and knowledge.
- Mentored junior team members, fostering a collaborative work environment.
- Streamlined audio, lighting, camera, and live streaming for junior team members.
Education
Distributed Common Ground Station Multi-Source Intelligence Analyst - undefined
Goodfellow AFB
TX01.2021
All-Source Intelligence Apprentice Course - undefined
Goodfellow AFB
TX01.2021
Basic Intelligence Fundamentals Course - undefined
Goodfellow AFB
TX01.2021
US Air Force Basic Military Training - undefined
JBSA-Lackland
TX01.2020
Student Flight Training Program - undefined
117th ARW-Birmingham
AL01.2020
High School Diploma - undefined
Cullman City High School
Cullman, AL01.2019
Skills
- Proficient in operating systems and software including:
- Microsoft Office: Word, PowerPoint, Excel, and Outlook
- Adobe
- Google Earth
- Palantir
- MIRC
- MAAS Video Analysis System
- DATAMINR
- JIEDDO
- ArcGIS Applications
- Extensive knowledge of the following DoD and DIA systems:
- NIPR, SIPR, DODIIS, CWS, OA, FPED, JWICS
- Adobe Premiere
- ProPresenter
- Lighting set-up
- Social media
Certification
- Law of Armed Conflict
- Uniform Code of Military Justice
- Anti-Terrorism Training
- Force Protection Training
- Chemical, Biological, Radiological and Nuclear Defense Training
- Joint Military Ethics Training
- Sexual Assault Prevention Training (DOD/DOJ)
- Sexual Assault Reporting Training (DOD/DOJ)
- Survival, Evasion, Resistance and Escape Training
- All-Source Intelligence Analyst
- Multi-Source Analyst
- Cyber Security Awareness Training (DOD/DOJ)
- Protection of Sensitive Information Training (DOD/DOJ)
- Derivative Classifier Training (DOD/DOJ)
- Heart saver First Aid CPR AED
- Securities Industry Essentials (SIE)
Security Clearance
DOD TS/SCI with current SBPR; 30SEP2019
Counterintelligence Polygraph
17JULY2023; No Deception Detected
Timeline
ECS Service Desk Specialist TOC
06.2023 - Current
Youth Pastor/Ministry Assistant
East Side Baptist Church, Cullman
09.2021 - 09.2023
Media Team Lead
East Side Baptist Church, Cullman
01.2021 - 06.2023
Multi-Source Intelligence Analyst
117th Intelligence Squadron – Alabama Air National Guard
06.2019 - 06.2025
Distributed Common Ground Station Multi-Source Intelligence Analyst - undefined
Goodfellow AFB
All-Source Intelligence Apprentice Course - undefined
Goodfellow AFB
Basic Intelligence Fundamentals Course - undefined
Goodfellow AFB
US Air Force Basic Military Training - undefined
JBSA-Lackland
Student Flight Training Program - undefined
117th ARW-Birmingham
High School Diploma - undefined
Cullman City High School