Dependable and driven individual with a creative approach to handling high-volume customer needs. Excellent relationship-builder and multitasker that always focuses on the big picture as a team member.
Overview
12
12
years of professional experience
Work History
Bartender
Gordon Ramsay Steak
Kansas City
01.2020 - Current
Lead Bartender
Parlor KC
Kansas City, MO
09.2018 - 02.2020
Created unique and quality cocktails in fast-paced environments.
Implemented systems with organization, and ensured the bar ran smoothly.
Trained new employees on the guest experience.
Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team.
Bar Manager
Coconuts Caribbean Beach Bar & Grill
Gravois Mills, MO
05.2017 - 08.2018
Hired, trained staff members, with focus in the guest experience
Increased profits with enhanced inventory oversight
Handled escalated customer concerns with speed and knowledgeable support
Oversaw daily operations in resort style setting
Mortgage Banker
Arvest Bank
Kansas City, MO
10.2016 - 03.2018
Originated, advised customers on the loan process
Created strategies to develop and expand customer footprint
Networked with realtors, current clients to generate referrals
Marketing Manager and Buyers Agent
Dan Long Real Estate Team
Lee's Summit, MO
10.2013 - 12.2016
Capitalized on industry and marketplace trends to strategize solutions and enhance business operations
Assisted and educated customers in the home buying experience
Developed innovative and targeted markets to increase sales
Bartender and Server
Brgr Kitchen And Bar
Kansas City , MO
10.2013 - 09.2016
Operated efficiently in high-volume setting while providing great quest experience