Spencer Neel
Orem
Summary
Customer-focused professional with strong work ethic and adaptability. Skilled in delivering exceptional service and addressing concerns effectively. Demonstrates ability to work independently and quickly master new skills, committed to enhancing customer satisfaction and driving positive outcomes.
Overview
1
1
year of professional experience
Work History
ACADEMIC MENTOR (TUTOR)
Utah Valley University
Orem
08.2025 - Current
- Delivered one-on-one instruction to a diverse client base (junior high, high school, and college students) across varied subjects, adapting complex content for three distinct learning levels.
- Cultivated client success by designing customized lesson plans and providing targeted intervention, resulting in measurable academic improvement for all four current students.
LOGISTICS AND DELIVERY ASSOCIATE
Bethco Solutions (Amazon DSP)
American Fork
08.2025 - 10.2025
- Consistently exceeded performance metrics, maintaining a high delivery rate of 190 stops per hour while achieving top-tier safety and accuracy scores.
- Leveraged logistics technology to analyze routes and optimize delivery sequences, ensuring the timely distribution of 250+ packages daily in a high-pressure environment.
- Demonstrated exceptional reliability, completing routes independently with a 98% on-time delivery rate and zero safety infractions.
SUMMER ASSOCIATE YOUTH STEM MENTOR
UVU Prep (SCUP)
Orem
05.2025 - 07.2025
- Managed a cohort of 25+ students through a 7-week rigorous STEM curriculum, ensuring 100% daily attendance and adherence to safety protocols during field trips and engineering labs.
- Facilitated conflict resolution and behavioral management for middle-school participants, fostering a productive learning environment and resolving interpersonal issues independently.
- Coached students in time management and study skills, contributing to high project completion rates for the assigned group.
WAREHOUSE ASSOCIATE
Intermountain Farmers Association
Provo
01.2025 - 05.2025
- Resolved customer issues efficiently by transitioning between front-of-house retail and back-of-house warehouse duties, ensuring seamless customer experience.
- Maintained quality standards for live animal inventory, ensuring compliance with health and safety protocols and safeguarding animal welfare.
- Delivered consultative service to diverse clientele, advising on animal health products and agricultural supplies, enhancing customer satisfaction and fostering repeat business.
Education
Some College (No Degree) - FINANCIAL PLANNING
Utah Valley University
Orem, UTSkills
- Customer service and retention
- Problem solving and critical thinking
- Team leadership and mentoring
- Sales operations and cash handling
- Conflict resolution and integrity
- Financial analysis and listening skills
- Client engagement
- Banking ethics
- Cash handling expertise
- Financial advising
Languages
Spanish, Proficient
Timeline
ACADEMIC MENTOR (TUTOR)
Utah Valley University
08.2025 - Current
LOGISTICS AND DELIVERY ASSOCIATE
Bethco Solutions (Amazon DSP)
08.2025 - 10.2025
SUMMER ASSOCIATE YOUTH STEM MENTOR
UVU Prep (SCUP)
05.2025 - 07.2025
WAREHOUSE ASSOCIATE
Intermountain Farmers Association
01.2025 - 05.2025
Some College (No Degree) - FINANCIAL PLANNING
Utah Valley University