Summary
Overview
Work History
Education
Skills
Timeline
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Spencer Nelson

Saint Clair Shores,MI

Summary

I recently moved to St. Clair Shores and am seeking a full-filling position that allows me to use my skills and grow. I am a highly-motivated hardworking man focused on helping people and solving challenges. I am curious and have a can-do attitude. I enjoy collaboration and creative problem solving. I am dedicated, honest and kind. I am seeking a company that will accept me as a full person, where I can work on a collaborative team, learn and grow.

Overview

5
5
years of professional experience

Work History

Tire and Lube Express Technician

Top Lube Center
Commerce Charter Twp, MI
04.2024 - 06.2024
  • Diagnosed problems by listening to customer's descriptions of symptoms, examining vehicle components and running computerized diagnostic tests.
  • Educated customers on the importance of regular vehicle maintenance services.
  • Checked air pressure in tires and filled them with correct inflation levels as necessary.
  • Performed oil changes, tire rotations and other preventive maintenance services on customer vehicles.
  • Utilized computers to access manufacturer technical information related to repairs being performed on vehicles.
  • Maintained an organized work area including cleaning tools and wiping up spills immediately after use.
  • Conducted routine maintenance services such as oil changes, lubrication of chassis parts, replacing filters and performing tune-ups.
  • Maintained a safe working environment by adhering to all safety policies and procedures set forth by the company.
  • Inspected brake systems, steering mechanisms, wheel bearings, and other important parts to ensure proper functioning.
  • Communicated effectively with customers regarding their concerns about their vehicles' performance issues.
  • Provided estimates for additional repair work needed beyond what was requested by the customer.
  • Completed paperwork accurately documenting all service performed on each vehicle.

Pizza Delivery Driver

Dominos Pizza Inc.
Commerce, MI
01.2024 - 06.2024
  • Maintained accurate records of deliveries made throughout the shift on the log sheet.
  • Provided courteous customer service by addressing customer concerns promptly and professionally.
  • Delivered pizza to customers promptly while adhering to traffic laws.

Automotive Detail Technician

Ascension Automotive
Wixom, MI
08.2021 - 05.2024
  • Interior and exterior detailing for automobiles, motorcycles, and boats.
  • Provided paint correction and ceramic coating.
  • Installed tints, wraps, and banners.
  • Provide customer service for appointments, sales, and online marketing.
  • Oil changes, tire rotation, brakes, and light automotive repair.
  • Maintained detailed records of work performed on each vehicle using computerized systems.
  • Performed maintenance checks on detailing equipment such as buffers and pressure washers.
  • Detailed engine compartments by removing grease, grime, and dirt from hard-to-reach areas.
  • Polished headlights and taillights to restore clarity.
  • Maintained cleanliness and presentation of the stockroom, and organized chemical racks by size, style, and color for visual appeal.
  • Maintained a clean and organized work environment to ensure efficient operations.

Car Wash Manager

Jax Kar Wash
Brighton, MI
03.2019 - 06.2022
  • Established standards for customer service excellence throughout the organization.
  • Provided direction and leadership on team projects related to improving efficiency within the car wash facility.
  • Ensured safety protocols were followed while cars were being washed or serviced.
  • Monitored all equipment used during the car wash process to ensure it was functioning properly.
  • Assisted customers with inquiries about pricing and services offered.
  • Inspected vehicles before and after washing to ensure quality standards were met.
  • Resolved conflicts between employees or customers by providing sound solutions that satisfied both parties.
  • Washed vehicle exteriors, detailed interior, and applied external sealant or polish.
  • Greeted each customer and supplied service-level options and pricing, including promotional and membership information.
  • Operated cash register and processed cash, credit card, and check payments.
  • Detailed inside of vehicles, including scrubbing, shampooing, and vacuuming the interior.
  • Used scrapers, brushes, clothes, cleaners, disinfectants, insecticides, acid, abrasives, vacuums, and hoses to clean and protect the interior and exterior of the vehicle.
  • Cleaned wheels, tires, hub caps, and wheel covers to protect wheels and wheel components from deterioration.
  • Participated in team meetings and contributed ideas for improving service.
  • Managed customer complaints and provided satisfactory solutions.
  • Rinsed vehicles thoroughly to remove soap and debris.

Education

High School Diploma -

Brighton High School
Brighton
06-2023

Some College (No Degree) - Digital Photography

Oakland Community College
Farmington, MI

Skills

  • Customer Service
  • Sales
  • Mechanic
  • Results focused
  • Detail Orientated
  • Problem Solver
  • Communicator
  • Collaborator
  • Critical Thinker
  • Empathetic
  • Leadership
  • Creative

Timeline

Tire and Lube Express Technician

Top Lube Center
04.2024 - 06.2024

Pizza Delivery Driver

Dominos Pizza Inc.
01.2024 - 06.2024

Automotive Detail Technician

Ascension Automotive
08.2021 - 05.2024

Car Wash Manager

Jax Kar Wash
03.2019 - 06.2022

High School Diploma -

Brighton High School

Some College (No Degree) - Digital Photography

Oakland Community College

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