Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Spencer Ngumuya

Osceola,IN

Summary

  • Dynamic professional with a proven track record at Southern Cross/Michigan Gas Utilities,
  • Professional sales expert with strong focus on logistics and freight solutions. Valued for collaboration, reliability, and adaptability. Skilled in relationship management, negotiation, and problem-solving. Known for consistently driving results and meeting evolving client needs.
  • Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.

Overview

4
4
years of professional experience

Work History

Gas Meter Technician

Southern Cross/Michigan Gas Utilities
06.2024 - Current
  • Replaced gas meters in commercial buildings and residential properties.
  • Ensured accurate billing for all customers.
  • Verified inventory for completeness and accuracy.
  • Identified potential problems during routine inspections, proactively preventing costly repairs or replacements.
  • resolved meter inaccuracies if problems existed on other buildings or houses

Assistant Manager

Brothers Bar and Grill
04.2023 - 05.2024
  • Provided leadership and guidance to a team of servers, security, bartenders, and kitchen staff fostering a positive work environment and ensuring exceptional customer service.
  • Facilitated timely and accurate payments to 50+ staff members on bi-weekly basis.
  • Maintained relationships with vendors, and suppliers to ensure timely delivery of goods and services and negotiate favorable terms.
  • Implemented marketing and promotional strategies to attract customers, increase sales, and enhance overall guest experiences

Carrier Sales Representative

Arrive Logistics
07.2022 - 04.2023
  • Contacting Dispatchers for big trucking companies to help move shipments from one facility to another around the united states for big customers like Walmart, Home Depot, Molson Coors, Anheuser Busch and many more.
  • Provided exceptional customer service by proactively communicating with clients and addressing any concerns or inquiries regarding shipments.
  • Utilized transportation management systems to track shipments, manage carrier performance, and ensure on-time delivery of products.
  • Negotiated contracts and rates with carriers to optimize cost-effectiveness and service quality.

Supervisor, Head of Security, Bartender

Kilroys Bloomington
08.2021 - 06.2022
  • Built and supervised a team of 30 bottle assistants to service over 20 private tables with 15 guests each an evening.
  • Took alcohol inventory on a weekly basis to ensure unison with financials.
  • Enforced dress codes and standards of conduct by refusing admittance to patrons who don't comply with company standards and regulations.
  • Bartender under conditions of reduced staff

Education

No Degree - Fire Science

Ivy Tech Community College of Indiana
Bloomington, IN
08-2028

High School Diploma -

Penn High School
Mishawaka, IN
05-2018

Skills

  • Networking
  • Conflict Resolution
  • Adaptability
  • Customer support
  • Field service
  • Hand tool proficiency
  • Staff development

Interests

  • Cooking
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Outdoor sports
  • Music

Timeline

Gas Meter Technician

Southern Cross/Michigan Gas Utilities
06.2024 - Current

Assistant Manager

Brothers Bar and Grill
04.2023 - 05.2024

Carrier Sales Representative

Arrive Logistics
07.2022 - 04.2023

Supervisor, Head of Security, Bartender

Kilroys Bloomington
08.2021 - 06.2022

No Degree - Fire Science

Ivy Tech Community College of Indiana

High School Diploma -

Penn High School

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Spencer Ngumuya