Spencer Nowell
Boston,MA
Summary
Dynamic and results-driven professional with a proven track record in sales and customer service. Excelled in customer relationship building and strategic prospecting. Adept at understanding customer needs and creating impactful marketing campaigns. Seeking to leverage transferrable skills in new field to drive success and innovation.
Overview
4
4
years of professional experience
Work History
Physical Therapist Assistant
ATI Physical Therapy
10.2024 - Current
- Guide patients through exercises specific to individual patients needs and goals.
- Maintain patient records while following all HIPAA rules and regulations regarding patient confidentiality.
- Assist physical therapists in patient treatment.
Member Service Representative
Planet Fitness
01.2024 - 10.2024
- Provided exceptional service through active listening, understanding member needs and offering appropriate solutions.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries and concerns.
- Ensured compliance with regulatory requirements during all member interactions safeguarding both the organization''s reputation.
Sales Development Representative
Zeplug
08.2022 - 05.2023
- Built and managed accurate sales pipeline to maintain high volume of activity.
- Used data analytics to identify and track sales trends and develop actionable insights.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Increased sales leads by implementing targeted outreach strategies and personalized followups.
Software Sales Representative
Quickbase
07.2021 - 07.2022
- Enhanced team performance through regular sales training sessions, role-playing exercises, and constructive feedback.
- Maintained high levels of customer satisfaction by providing exceptional support throughout the entire sales process – from initial inquiry to post-sale followup.
- Consistently exceeded quarterly quotas through diligent prospecting efforts, strategic account management, and persistence in closing deals.
Sales Representative
Home Advisor
09.2020 - 07.2021
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
Education
Bachelor of Science - Entrepreneurship
Florida State University
Tallahassee, FL05-2020
Skills
- Lead qualification
- Customer relationship building
- Team collaboration
- Sales process
- Strategic prospecting
- Proficient in Sales Strategies
Timeline
Physical Therapist Assistant
ATI Physical Therapy
10.2024 - Current
Member Service Representative
Planet Fitness
01.2024 - 10.2024
Sales Development Representative
Zeplug
08.2022 - 05.2023
Software Sales Representative
Quickbase
07.2021 - 07.2022
Sales Representative
Home Advisor
09.2020 - 07.2021
Bachelor of Science - Entrepreneurship
Florida State University
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