Spencer Osborne
Tampa,Florida
Summary
Results-driven individual with a consistent track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Medicare Sales
HealthInsurance.com
06.2024 - 07.2025
- Exceeded customer satisfaction by finding creative solutions to problems.
- Completed day-to-day duties accurately and efficiently.
- Prioritized and organized tasks to efficiently accomplish sales and service goals.
- Recognized by management for providing exceptional customer service.
Service Advisor
Ford
09.2022 - 06.2024
- Used service skills and technical knowledge to ascertain issues and provide swift, successful resolutions.
- Managed customer records using dealership management software efficiently.
- Upsold additional products or services when appropriate.
- Developed and maintained strong relationships with customers to ensure repeat business.
- Exceeded established service goals while leveraging customer service, sales and employee management best practices.
Technician
Ford
Tampa, Florida
08.2021 - 09.2022
- Conducted routine maintenance on vehicles to ensure optimal performance.
- Diagnosed mechanical issues using advanced diagnostic tools and systems.
- Inspected, serviced, and repaired brakes, exhaust systems, transmissions, engines, suspension systems, drive trains, fuel systems and other vehicle components as required.
Education
Electrician Dipoloma -
Southern Technical College
Tampa, FL04-2026
High School Diploma -
Belleview High School
Belleview, FL01.2021
Skills
- Problem solving
- Sales strategies
- Analytical thinking
- Task prioritization
- Quality assurance
- Customer service
- Dependable and responsible
- Organization and time management
Certification
- 2-40 Health Insurance License
- Ford Recall Certified
- All Microsoft Applications
- All Adobe Applications
Timeline
Medicare Sales
HealthInsurance.com
06.2024 - 07.2025
Service Advisor
Ford
09.2022 - 06.2024
Technician
Ford
08.2021 - 09.2022
Electrician Dipoloma -
Southern Technical College
High School Diploma -
Belleview High School
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