Spencer Richins
Logan,UT
Summary
Driven professional with extensive experience in customer service and relations, notably at Dick's Sporting Goods. Excelled in managing high call volumes and maintaining accuracy in transactions. Demonstrated ability to quickly adapt to new policies and effectively train new employees, showcasing strong communication skills and a commitment to achieving positive outcomes.
Overview
4
4
years of professional experience
Work History
Customer Services Specialist
Dicks Sporting Goods
06.2023 - 08.2024
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures ensuring consistency in delivering accurate information to customers.
Cashier
Dicks Sporing Goods
06.2022 - 08.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Associate
Barbies Berries
08.2020 - 08.2021
- Assisted in training new employees, sharing knowledge of best practices and company procedures.
Education
High School Diploma -
Ferndale High School
Ferndale, WA06.2024
Skills
- Customer Service
- Good communication skills
- Customer Relations
- Being able to take advise
Timeline
Customer Services Specialist
Dicks Sporting Goods
06.2023 - 08.2024
Cashier
Dicks Sporing Goods
06.2022 - 08.2024
Associate
Barbies Berries
08.2020 - 08.2021
High School Diploma -
Ferndale High School