Spencer Robinson
Arlington,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
16
16
years of professional experience
Work History
Retail Receiving Support Associate
Macy’s Inc.
11.2022 - 02.2024
- Managed processing and receiving activities in accordance with productivity standards.
- Receive and unload merchandise from delivery trucks for preparation for multiple departments.
- Sort and organize merchandise based on type, size, or category, to promote efficient transportation and guarantee all items are easily identifiable for retrieval.
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Night Stocker
Costco
07.2021 - 11.2022
- Prepared work areas according to occupational Safety and Health Administration (OSHA) standards to ensure warehouse was up-to-code
- Provided exceptional customer service to Costco members to promote a pleasant shopping experience and build member loyalty, and satisfaction.
- Restocked products throughout frozen and refrigerated area.
- Completed company training in food sanitation, customer service network, food safety, and product knowledge.
- Forklift Certification| March 2022
- 12-week Supervisor Training Program Certification| October 2022
- Unloaded arriving product stock and moved to store display areas. Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
Meat and Seafood Clerk
Harris Teeter, Inc.
08.2019 - 07.2021
- Demonstrated versatility by cross-training in various roles within meat and seafood department for maximum efficiency during busy periods.
- Managed daily shipments of fresh meat and seafood products by prioritizing their proper storage upon delivery effectively.
- Ensured accurate pricing and labeling of merchandise by keeping track of price changes or promotional offers diligently.
- Educated customers on proper handling and preparation techniques for various meat and seafood items, leading to increased sales.
- Cleaned and sanitized meat and seafood preparation areas according to OSHA standards.
Team Attendant
Monumental Sports & Entertainment
05.2008 - 09.2011
- Handle pre and post-game locker room/courtside set-up and clean-up of game equipment.
- Support WNBA officials with requests as needed.
- Assist with in-house game events that may require servicing including halftime entertainment.
- Replace and stock refreshments in a timely manner.
- Handle assigned courtside game duties including drinks, towels, hoop, shag, and rebounding.
- Attend to staff and athlete needs before and during the game.
- Quickly ensure facilities are kept presentable.
Education
No Degree - Computer Science
Northern Virginia Community College
Alexandria, VASkills
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Workplace Safety
- Customer Engagement
- Courteous and Professional
- Oral communication
- MS Office
- Forklift Operation
- Shipment Processing
- Reliable and Responsible
Timeline
Retail Receiving Support Associate
Macy’s Inc.
11.2022 - 02.2024
Night Stocker
Costco
07.2021 - 11.2022
Meat and Seafood Clerk
Harris Teeter, Inc.
08.2019 - 07.2021
Team Attendant
Monumental Sports & Entertainment
05.2008 - 09.2011
No Degree - Computer Science
Northern Virginia Community College
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