Spencer Schmedes
St Augustine,USA
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lawn Service Tech and Appointment Schedular
Ancient City Lawncare
St. Augustine, FL
12.2023 - Current
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Answered phone calls and answered questions from potential customers.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for prospective clients.
- Acted as a reliable point of contact for clients, addressing concerns or questions about their appointments with professionalism and tact.
Reclaimed Water Specialist
St. Johns County Utility Department
St. Augustine, FL
03.2018 - 11.2023
- Certified in 2020
- Educated the public about the importance of water conservation and responsible usage through community outreach efforts, including workshops, presentations, and informative materials.
- Improved water quality by conducting regular testing and implementing effective treatment methods.
- Worked closely with government agencies to secure permits and funding for critical infrastructure improvements related to water supply and quality.
- Conducted thorough assessments of groundwater resources, ensuring safe drinking water supplies for communities.
- Performed detailed hydrological analyses, identifying trends in precipitation and streamflow patterns that informed flood prediction models.
Meter Technician
St. Johns County Utility Department
St. Augustine, FL
03.2018 - 11.2023
- Ensured accurate billing for clients, diligently verifying and correcting meter readings.
- Performed comprehensive testing on newly installed meters to ensure their functionality before use.
- Assisted in training new employees on proper meter installation, repair, and maintenance techniques.
- Continuously updated technical knowledge through ongoing education and training opportunities.
- Provided reliable support for various utilities departments as needed, strengthening interdepartmental collaboration.
- Enhanced customer satisfaction by efficiently resolving meter-related issues in a timely manner.
Water Treatment Plant Operator
St. John’s County Utility Department
Saint Augustine, FL
08.2016 - 03.2018
- Operates and maintains a water treatments plant; monitoring and figuring out what percent to run each chemical at as well as letting my lead operator know when to order chemicals or inform him on when they are low, also watching flows to during peak and low demand times.
- Answering customer phone calls and assisting them in what the problem may be if needed call the correct person out to fix the customer’s issue.
- Services and repairs operational equipment at well fields, collect compliance samples, perform preventative maintenance work on plant pumps, and regular cleaning duties around the plant.
- Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
- Adhered to EPA and OSHA regulations.
- Enhanced water treatment efficiency by optimizing plant operations and conducting routine maintenance.
- Disinfected water with chemicals such as ammonia and chlorine in exact concentrations.
- Performed routine maintenance and repairs on water-treatment plant equipment to reduce downtime.
- Collected water samples to test alkalinity, hardness, and residual levels.
Road laborer
St. John’s County Road & Bridge
St. Augustine, FL
10.2015 - 07.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Warehouse/Lead
Atlantic Coral Enterprise, LLC
St. Augustine, FL
07.2014 - 10.2015
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
- Oversaw daily operations and shipping and handling processes.
- Supervised warehouse operations by managing employees during shifts.
Loader/Unloader
UPS
Saint Augustine, FL
11.2013 - 01.2014
- I was responsible for unloading the UPS trucks and putting the boxes onto a conveyer belt.
- Later I was moved to loading Semi trailers.
- A coworker sent boxes into my two trailers, and I was responsible for stacking them efficiently and keeping up with the pace to not fall behind.
- I was selected to stay 3 weeks longer than most holiday staff and was asked to come back to join the UPS team after I graduate.
- Supervisor-Alan Porter
- (904)825-1944
Harvest Hauler/Tractor Operator
Randy Byrd Farms
Hastings, FL
05.2013 - 08.2013
- Maintained detailed records of all completed jobs, including mileage, materials hauled, and delivery locations.
- Developed strong relationships with clients by providing reliable service that consistently met their needs.
Harvest Hauler/Tractor Operator
Randy Byrd Farms
Hastings, FL
05.2012 - 08.2012
- Maintained detailed records of all completed jobs, including mileage, materials hauled, and delivery locations.
- Developed strong relationships with clients by providing reliable service that consistently met their needs.
Education
High School -
Pedro Menendez High School
01.2014
Skills
- Microsoft Excel
- Microsoft Word
- PowerPoint
- Social Media
- Management
- Customer Service
- Calendar management
- Meeting deadlines
- Guest relations
Certification
- Reclaimed Water Field Site Inspector, Florida Water & Pollution Control Operators Association, 1935, 01/17/20
- Cross Connection Control Manager, University of Florida, PM707, 05/21/21
- Cross Connection Control: Survey and Inspection, University of Florida, S1244, 05/19/21
Timeline
Lawn Service Tech and Appointment Schedular
Ancient City Lawncare
12.2023 - Current
Reclaimed Water Specialist
St. Johns County Utility Department
03.2018 - 11.2023
Meter Technician
St. Johns County Utility Department
03.2018 - 11.2023
Water Treatment Plant Operator
St. John’s County Utility Department
08.2016 - 03.2018
Road laborer
St. John’s County Road & Bridge
10.2015 - 07.2016
Warehouse/Lead
Atlantic Coral Enterprise, LLC
07.2014 - 10.2015
Loader/Unloader
UPS
11.2013 - 01.2014
Harvest Hauler/Tractor Operator
Randy Byrd Farms
05.2013 - 08.2013
Harvest Hauler/Tractor Operator
Randy Byrd Farms
05.2012 - 08.2012
High School -
Pedro Menendez High School