Spencer Scott
Providence,RI
Summary
Multitasking Network Administrator with background in Telecom system upgrades and hardware monitoring. Determined employee with over 20 years of telecom and network component installation experience. Highly knowledgeable in system repairs and performance improvements. Resourceful in managing Telecom infrastructure and optimizing environment while reducing redundancy. Capable in troubleshooting complex problems and reaching innovative solutions while adhering to rules and requirements of project scope. Excellent communicator when interfacing with other teams, vendors and end-users. Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Network Administrator
Rhode Island Army National Guard
01.2013 - 03.2024
- Performed day-to-day LAN and WAN administration, maintenance, and support.
- Verified continuity of computer and telephone system services for users..
- Implemented network security measures to minimize data loss.
- Maintained applications to keep software current with necessary software updates and upgrades.
- Identified and immediately resolved issues with network devices.
- Assisted IT staff on troubleshooting issues and closing calls.
- Maintained network hardware and software and monitored network to support network availability to end users.
Telecom Manager
Rhode Island Army National Guard
06.1998 - 03.2024
- Adapted quickly to changing business needs, ensuring telecom systems remained up-to-date and capable of supporting organizational growth.
- Provided exceptional technical support to end-users, resolving complex issues quickly and efficiently to minimize disruption to business operations.
- Established key performance metrics for evaluating the success of implemented solutions, driving continuous improvement efforts across the organization.
- Spearheaded the design and installation of new telecommunications systems, improving overall functionality and efficiency.
- Built strong relationships with external partners such as vendors and consultants, leveraging their expertise to drive successful project outcomes.
- Collaborated with cross-functional teams to ensure seamless integration of new telecom technologies into existing infrastructure.
- Managed budgets effectively, ensuring all projects were completed on time and within allocated financial resources.
Battalion Signal Officer
Rhode Island Army National Guard
06.1998 - 12.2012
- Streamlined communication processes, resulting in improved efficiency and faster response times during exercises and real-world missions.
- Fostered a positive work environment that encouraged collaboration, innovation, and individual growth among signal support specialists.
- Enhanced communication capabilities by implementing cutting-edge signal equipment and software.
- Established reliable satellite communications links during remote deployments, enabling global connectivity for command and control purposes.
- Managed a team of 20+ signal support specialists, ensuring all personnel were trained and proficient in their duties.
- Advised senior leadership on strategic planning related to communications infrastructure and capabilities within the battalion.
- Coordinated frequency allocation with other units to prevent interference during complex multi-unit operations.
Education
Bachelor of Arts - Health Care Management
Roger Williams University
Bristol, RI06.2013
Skills
- Network Troubleshooting
- System Administration
- Technical Support
- Customer Support
- VoIP Systems
- System Upgrades
- Disaster Recovery
- Hardware Installation
Certification
T.S. Clearance
T.S Clearance
Held a secret or higher clearance since 1998.
Timeline
Network Administrator
Rhode Island Army National Guard
01.2013 - 03.2024
Telecom Manager
Rhode Island Army National Guard
06.1998 - 03.2024
Battalion Signal Officer
Rhode Island Army National Guard
06.1998 - 12.2012
Bachelor of Arts - Health Care Management
Roger Williams University
T.S. Clearance
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